Hulu Phone Numbers and Emails

Toll-Free Number:

  • (888) 265-6650
Send Message

Customer Service:

  • (310) 496-0582
  • (888) 907-0345

Legal:

  • (818) 560-1000
    DMCA Inquiries
  • (855) 738-6978
    Privacy Inquiries

Hulu Emails:

Business Customer Service
Distribution
Customer Service
Content Owners
Legal
DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Hulu Originals
captions-feedback@hulu.com
Captions and Subtitles
screen-reader-feedback@hulu.com
Screen Readers
feedback@hulu.com
legal@hulu.com
media@hulu.com
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More phone numbers and emails Less phone numbers and emails

How to Contact Hulu Customer Service?

author avatar
Winnie Murugi
PissedConsumer Reporter

How Do I Contact Hulu by Phone?

For general inquiries, you may use a dedicated Hulu customer service phone number that can be found on the Hulu help page. It is 877-824-4858. In addition, you may get in touch with Hulu from your account. Sign into your account through Facebook or by email. Next, scroll to the bottom, click Get in Touch, and select the Phone option.

From the drop-down menu, you will have to choose the appropriate category and the topic, and enter a brief description of the issue. After submitting your request, you should see the Hulu phone number to call. There is also a possibility to request a call-back instead of waiting on hold for a long time. The Call Me button is available at the top of the page.

What is the Hulu Customer Service email?

If you want to get assistance from Hulu by email, you should find the required address. Each company department has its own Hulu email address. Thus, for privacy concerns send emails to privacy@hulu.com. For media inquiries, use media@hulu.com. If you come across any legal issues, you should send your request to legal@hulu.com. Customer service issues can’t be submitted to the company by email.

How Do I Talk to a Live Person on Hulu?

To get in touch with a live person at Hulu, you can contact their official Hulu customer service. The most reliable method is to dial Hulu customer service numbers, typically provided on their official website. Once you call, listen carefully to the menu options and choose the one that connects you to a live agent. It is often labeled "Speak to a live agent" or "Technical support." While wait times may vary, this method ensures direct and personalized assistance, making it one of the best ways to address Hulu-related concerns.
Be prepared to provide your account information for security purposes. Have details like your email address and billing information for a smoother experience. Once connected, explain the issue or inquiry clearly. Then, the live agent will guide you through troubleshooting or provide the information you need.
For reliable assistance, always use the official Hulu customer service channels.

How Do I Contact Hulu Customer Service by Chat?

If you need to contact Hulu support directly, you may try to reach out to them by live chat on the Hulu help page. Log in to your Hulu account, click on the Get in Touch button, and select Chat. You will have to provide some details about your issue. From the dropdown menu choose the relevant topic and enter a brief description. Then, click Start Hulu Live Chat.

As an alternative, you may get in touch with the Hulu customer care team via their account on Facebook. You can only post comments and get quick responses. Or send a tweet to Hulu customer care. On Twitter, Hulu support is provided from 6 a.m. to 9 p.m. PT.

How Long Is Hulu’s Hold Time?

Hulu customer service response times can vary depending on your chosen contact method and the complexity of your issue. When calling the Hulu customer service number, hold times typically range from a few minutes during off-peak hours to around 30 minutes during busier periods.
Hulu offers a live chat option on their website for a potentially quicker response. Hold times in the chat queue tend to be shorter, making it a convenient choice for more immediate assistance.
The time it takes to resolve problems depends on the nature of the issue. Simple inquiries often receive quick resolutions, while complex problems may require more time and investigation.

Is Hulu Open 24 Hours a Day?

Hulu customer service is not available 24 hours a day. The company typically operates during standard business hours. If you need timely assistance from Hulu customer service, contact them during their working hours. While specific hours may vary, they often fall within the range of 9:00 AM to 5:00 PM, Monday through Friday. Verify their current hours of operation on Hulu official website or through their contact information, as they may change their timeframes.
By reaching out during their designated hours, you can ensure a more timely and effective response to your inquiries or concerns, enhancing your overall customer experience.
For urgent technical issues outside these hours, you can explore Hulu online help center and community forums for possible solutions or troubleshooting tips.

PissedConsumer Club

Contact Information

Hulu Website:

Hulu Help Center:

Corporate Office Address:

Hulu, LLC
2500 Broadway, 2nd Fl.
Santa Monica, California 90404
United States

Other Info (opening hours):

Mailing Addresses:

Attn: TWDC Designated Agent

The Walt Disney Company

500 S. Buena Vista St.

Burbank, CA 91521


Disney Advertising

77 W. 66th St.

New York, NY 10023

More contact details

Hulu Customer Service Reviews

2.4 / 5
Poor
Guest-5740968
Can't cast from my phone
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

My issue was resolved quickly. We are traveling in our rv and have been away from home for more than 30 days.

We were not able to log our devices on at home since we are on the road. Help was just a phone call away.

Made the call and the customer service rep was very helpful and got us back online within a few minutes. Thank you!!!

Read full review
Andrews Kdm
Have to unlock my Hulu

Customer service support fixed my problem great service I would recommend them to anyone I appreciate there hard work and patiences!

Read full review
Burton B Dxz
Can not log in to my tv

Customer service was very helpful and I was informed off all that I had to do. My issue where resolved. Thanks very much for your service

Read full review
Guest-5705917
Live Hulu.
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

At least once a month, my Hulu will pop up on the screen and says it looks like you have changed addresses. And it will not allow me to watch live TV.

I have to call and sit on hold to get a hold of customer service.

But I must say once I do reach someone they are always very helpful and very quick at their job. Its just the aggravation of having to do this once a month every month, and you never know when its gonna happen

Read full review

How Good is Hulu's Customer Service?

Leovardo Ijp
Leovardo Ijp
Feels Satisfied | Mar 28, 2024

Very respectful helpful

Read full quote
Macedonio Aiq
Macedonio Aiq
Feels Satisfied | Mar 27, 2024

The website was hopeless because the stock responses did not address my issue and no contact number was provided, nor did the hulubot work. Google search finally provided the customer service number in the Philippines.

Read full quote
Shanai Jan
Shanai Jan
Feels Neutral | Mar 27, 2024

IT WAS EXTREMELY DIFFICULT FINDING A PHONE NUMBER FOR HULU. WAY TOO LONG AND WAY TOO TIME CONSUMING FOR ME A 76 YEAR OLD!!!

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Kal Qwu
Kal Qwu
Feels Disappointed | Mar 27, 2024

I have spent a total of about 8 hours on 4 separate calls with Hulu customer support trying to figure out why I cannot watch Shogun on my smart tv. Each representative has me repeat a list of plugging and unplugging, resetting, reloading procedures, takes down the same information, scratches their head and refers me to a “higher level” of support, which never gets back to me. I still cannot watch Shogun.

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Mishel Jnr
Mishel Jnr
Feels Satisfied | Mar 27, 2024

Very satisied

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Jasemine Ars
Jasemine Ars
Feels Satisfied | Mar 27, 2024

The cs rep helped me resolve my problem n stayed up to the point where I was able to access Hulu on my tv. He was very patient & walked me through the whole set up!! Thanks a million!!!

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Summary of Hulu Customer Service Calls

260K TOTAL
CALLS
06:24 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hulu?

Account Question:

  • “I cant reset my password”
  • “My log in isn't working”
  • “Not able to login”

Payments and Charges Question:

  • “Bill”
  • “Billing”
  • “Overcharges on my account”

Activation/ Cancellation Question:

  • “Canceling subscription”
  • “To cancel my account”
  • “To cancel your service if I can't talk to a real person”

Product/ Service Question:

  • “Can access house hunters international”
  • “Hulu, not working right goes back to home screen every time I get two minutes into a movie”
  • “Disconnecting my service”

Request for Information Question:

  • “How do I watch local tv”
  • “Question about plans”
  • “Can't remember password”

Staff Question:

  • “Suspendcservice”
  • “To get service”
  • “No Hulu service”

Cards Question:

  • “I changed my credit card”
  • “Updating card info”
  • “Update credit card”

Return/ Replace Question:

  • “Want to change my due date to the first of every month”
  • “I need to change my billing date”
  • “Change my billing information”

Refund Question:

  • “Refund $$ money”
  • “To refund my money back.. & iam grateful for the hope.. y’all the best workers I ever talked too.. y’all the best & life saver”
  • “Refund and cancel”

Shipping and Delivery Question:

  • “Right now I have the $7.99 package and I was wondering to get the NCAA games do I need to go up to 1499 to get Hulu Disney+ and ESPN to watch the games”
  • “Never received password to log in”
  • “I got disny+ hulu package & its trying to charge me again”

Website/ Application Question:

  • “App not working”
  • “Unable to use website”
  • “Bad website”

Employment Question:

  • “For a job”
  • “Thinking of becoming a member”
  • “Wanting my mony bac i had to drop the channel lost mt job therfore i ckdnt pay my bill no mor i havent had hulu for 2 months an they just nw took my mony”

Other Question:

  • “Confused about what chaos is in app”
  • “Problems with error messages”
  • “Signing in”

About

Related Companies

The Walt Disney Company, Hotstar, Disney Movie Club, ESPN, Walt Disney World

Summary

Hulu is a streaming video service that offers variety of movies, TV shows, clips, trailers etc. The company was founded in 2007. It is headquartered in Los Angeles, CA. Videos on Hulu official website are free. Hulu Plus is a TV service that requires subscription and it allows access to premium programming. Hulu and Hulu Plus shows comprise advertisements. Hulu offers movies and TV series from Univision, Comedy Central, FOX, MTV and NBC. It is possible to watch Hulu Plus via such connected to Internet devices as smartphones, Xbox, PlayStation, Blu-Ray Players and TVs. Hulu videos are accessible only for users in the USA.

Hulu reviews and complaints

Hulu is ranked 154 out of 3625 in Media category

Area Served

USA, Worldwide

Payment Methods

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