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This has got to be THE MOST awkward, ugly, user UNfriendly format available. IT IS TERRIBLE. PLEASE - Hulu -- go back to the old format until you can fix this one. Too much clicking, too much "stuff" that doesn't pertain, moving from one show to the next is cumbersome...
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#1105658
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This update that took place mid September on Roku is just awful. It is like they didn’t even user test the interface. You have to scroll through each show ONE AT A TIME, and scrolling is SLOW. It loads a big pretty picture for each title which slows browsing down...
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2.6
#1105477
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I had called Hulu customer service to resolve an issue that was ongoing for several weeks. I was able to receive uninterrupted service on my television and tablet 100% of the time using Mozilla as my browse I was told by customer service to use Chrome rather than...
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2.4
#1105386
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Hulu - Terrible user interface

Hulu
#1105580
this "improved" interface is absolute garbage, hulu is so difficult to navigate that I'm canceling my subscription. I'm so pissed that my girl friend told me to calm down or I'll wake up the neighbors, all I wanted to do after working a ten hour shift was to come home and relax while watching hulu. NEVER AGAIN
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Hulu - Horrible!

Hulu
#1105542
I absolutely hate the new user interface. I think it's a real pain to navigate. I know several older people who would have no clue on how to use. They will surely cancel. Hulu. What were you guys thinking?? Clearly this was not geared towards the general public. With this format I'm seriously considering cancelling.
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Hulu - Terrible new UI

Hulu
#1105541
words can't describe how terrible the new UI is
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Thought Hulu or Roku was broken

Hulu
#1105452
I was not aware of an impending change, so when it changed, it is so awful, I thought there was a programming error or something. I used to find so many new shows to watch because it was so easy to browse. That's over, I guess...
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Hulu, what have you done? We're contemplating deleating our Hulu account because you focused SOOO much on ~favorites~ that you have crippled user's ability to browse. I remember when MySpace changed it's format to be more of a social networking format, to emulate...
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Anonymous
Anonymous

Couldn't agree more, also thinking about disconnecting account. Really hope for improvements immediately. Haven't watched a single thing since the chance, its just upsettin...

1.1
#1105300
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I have a high end Ruku device. For some reason, hulu changed the whole experience of their paid steam to absolutely horrible for those of us who have it. Before they changed it i could find any show I'd like. Now i can't find a thing. One look at the "New Hulu" makes...
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#1105274
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Not happy with the new format I am super frustrated with the new format that you have placed as well as the loss of all of my previously watched and pics that I had on before you changed the format. The colors are very difficult to see through and the process very...
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Anonymous
Anonymous

Couldn't agree more, also thinking about disconnecting account. Really hope for improvements immediately. Haven't watched a single thing since the chance, its just upsettin...

Anonymous
Omaha

I agree with you 100! New format is horrible and not user friendly. Why change if it's not broken? I can't stand the new format.

#1105141
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This is like you trying to improve on a mouse trap. The UI was great and needed nothing. or is this like New coke, whereas you just listened to the wrong person, certainly not your user base. You want us to increase our investment in Hulu by ordering Hulu live and you...
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3.5
#1105089
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We absolutely hate the new experience. It's completely unusable. Besides being impossible to navigate, half the shows don't even play. I posted a poll on my social media, and everyone else hates it. Not one likes it. How could Hulu do such a poor job testing this junk?...
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1.7
#1104883
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Along with everyone else, I hate the new UI on Roku device. I loved Hulu before this new change. Sometimes things won't load AT ALL. The browsing feature is so complicated it makes it un-usable. When you do manage to scroll all the way to the bottom, you have to scroll...
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Anonymous
Anonymous

I hate it too. Very user unfriendly. I didn't watch it much anyways, my husband did and he hates it to so guess I'll be canceling it. More money in my pocket and less for them

2.7
#1104833
Reply to reviews
I want to roll back the interface to the previous one! (I dearly hope this is possible). This new interface is horrible... pretty yes...but it fails at it's main function, which is to be easy to use. Just no. Fix this. I want to roll back the interface to the previous...
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#1104768
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