I recently cancel my account for the next month but I had allready paid for the month of august 12 dollars where taken out of my account and I was supposed to get service until the 31 first. They just went and cancel my account now didn't even refund the money or offer...Read more
I paid to have NO commercials, which I DESPISE, and then I got commercials. WHY??? Then, I tried to log in to either modify the account so that I get no commercials, or else cancel the B.S. account, and I can't even do that. I got on the phone and told HULU to cancel...Read more
Be careful signing up for Hulu if they offer a 3 month free trial. I signed up just a few days ago and they tried charging my card already. Then when I didn't authorize the transaction they shut off my service until I authorized it. Seems pretty shady to me. I...Read more
New Hulu app is horrible!
Hi, The new app is so hard to navigate. I can't tell what is in my watch list. From Amazon it doesn't take you straight to the show/movie you want to watch. I am searching for every item. If you can't fix it, I will cancel your service.
Hulu - Hate the new format
Its clunky, confusing and hard to navigate. Ive also noticed lots more hesitation and buffering than before the change. Not sure i will stay with thebservice if it doesnt improve soon.
Hulu - You're new app is an annoyance
Constant scrolling, new episodes not evident theyre hidden behind old. Visually new color fade is like an eye test. The Tonight Show is either not posted or not "on top". That means you scroll through entire season. A trial to navigate and visually poor.
Hulu - Can't see devices logged in no 24/7 chat help
I cant watch anything and cant see the devices logged in and their 24 hour chat help isnt working. Unbeliveable
I got a free login so I really can't ***, but I can't believe anyone would pay the same or more than Netflix, yet have to endure commercials. I could see maybe one at the beginning of the show and perhaps one at the end while the credits run, but having just as much or...Read more
I didn't like
My husband and I loved Hulu because it was easy to use. We used it over Netflix but we hate the new updates. So confusing to use. It buffers, hate the colors, not user friendly anymore, cannot see what u have or have not watched and it takes forever to go though your...Read more
Mountain View, Hawaii
- Old hulu
- I wish i could give below 1 star
Happens to me ALL the time with ALL HULU commercials. I only have a very slow Verizon MiFi Device for internet access; which, if I am "lucky", I get top speed of 1 (One) mbps! This IS enough for internet surfing and most of the time, the ability to stream to view shows...Read more
Hulu constantly buffers and skips back by several minutes. Then it will give me an error message and at times freeze my unit (Sony blu ray). Netflix and Amazon work just fine. When I have called customer service they made it sound like it was my connection. After...Read more
- It when it worked properly
I didn't like
- Schemes to make customers pay for add free
This new Hulu is horrific. It buffers constantly, the layout is not user friendly, & im sick of having to restart my Firestick every few minutes. Get it together or you'll loose customers.Read more
On a service like Netflix, which costs the same as Hulu, I have NO ads or commercial content. Hulu states that they're showing these ads to keep the cost of their content down; I think they're trying to have their cake, and eat it, too (money from us, money from the...Read more
Called customer service, no help! My card was charged for service until 8/23/17, on 7/30,17 I cancelled service. I received an email stating "This is a confirmation that your Hulu subscription will be canceled on 08/23/2017. Until then, you can keep enjoying all the...Read more
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