Hulu
Reviews and Complaints
App for nba season pass
User's recommendation: Find a different service that does what they say they are going to
We're not getting Disney with our paid subscription of Hulu
Preferred solution: access to Disney and ESPN as that is part of the reason we packaged Hulu live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tampa, FloridaNeed to change location address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing overcharged for Hulu
Preferred solution: Price reduction
Trying to let Hulu know where changes could be made.
User's recommendation: Not sure today
Cant connect to my hulu
Preferred solution: Service
Can’t activate my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo answer. Hulu hung up on me. WTF
- Lots
Preferred solution: Speak to a person
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError code P-DEV320
On August 11th I was trying to watch Hulu live TV and It would not work. I called the phone number and was placed on hold for over 106 minutes and still had no answers.
I have had to call Hulu over a dozen times and have them reset my location so I could watch the live feature I'm paying for. This is poor service and a crap system for customers. Every time I am forced to call Hulu there is an excessive wait time to get the live TV reset.
This is not the superior equipment that Hulu promises. There should be a public service announcement on the screen that the error codes appear if there is a problem with the signal or whatever is wrong with the system.
- Pros easy sign up and programs line up
- Poor communication and ease of system use
Preferred solution: I would like to be able to turn on my TV and watch the programs that I am paying for.
User's recommendation: Try another service until Hulu fixes their problems.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Charging 2 cards the same dates
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
IP Address/ travel changes
I have traveled several times this year, and when I do, my IP address changes on my computer in order to access my Hulu subscription. After a few times, when I returned home, my recordings and live TV were no longer accessible.
I have called customer service three times now, to reset my IP address to my home. The customer service representatives are always very helpful and correct the problem, but it seems like an inconvenience to have to do this every time I go out of town or go to visit family in other parts of the country.
I would like to be able to come and go and not have to reset every time. I wonder if there is a better fix for this problem?
User's recommendation: Don't know what the solution is?
Billing issues
Preferred solution: Take my card ending in 2012 off my account
Prices
- Usually really good
- Having trouble with customer service
Preferred solution: Price reduction
Too expensive. Customer service agent was wonderful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Redmond, WashingtonNew AT&T internet air changed 'home'
- Prev
- 1
- ...
- 170
- 171
- 172
- 173
- 174
- ...
- 984
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.