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Hulu's search feature is terrible! I can't get episodes of popular shows to list on "Search Hulu", let alone load. Want to watch Modern Family or Kevin Probably Saves the World? Good luck. What is the point of even listing shows that are supposedly streamed by Hulu...
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reeve11
reeve11

I agree and it's gotten pathetic! Hulu hasn't changed the experience for users in nearly two decades, despite people screaming about the same issues over and over. They just c...

#1142185
Reply to reviews
Hulu Live totally SUCKS!!!!!!!!!!!!!! Buffering during live events, whether its sports or TV show is so BAD!!!!! I am cancelling.. Dont waste your money. now I see I have too have 100 words to post this, so here goes. Hulu Live SUCKS!!!! HULU LIVE SUCKS SUCKS SUCKS...
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Anonymous
Former customer

Hulu could care less about you, they put a shoddy product out there, when something is not acceptable the give advice that is relavent, NOT!!!

1.0
#1141100
Reply to reviews

If you are thinking of trying Hulu live, don’t do it! Run. You’d be Better off getting your old VCR out, recording any live sporting event you planned to watch, recording it, then rewinding the tape, and watching the game. First, know that the game will be at a minimum...
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#1141019
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Hulu - Missing episodes

Hulu
#1156048
1.3
Details
I grew up watching beverly hills 90210. While watching you have numerous episodes missing. How do i know this? Its because i dont forget episodes i love and so many are missing. How hard is it to have all episodes if i wanted to watch you tube i would. Why pay for what you cant get ? Which is why pay for missing episodes from seasons. Netflix doesnt even have thia issue and has all episodes .
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Reliability
Style and Design
Value for money
Warranty
Website

Hulu - Constant Buffering

Hulu
#1151287
1.0
Details
The service never buffers during the commercials, but I can’t go more than 4 seconds without the show buffering. Hmmmmm....
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Hulu - No service for weeks at a time

Hulu
#1151205
1.2
Details
Tried to watch a show,got a code saying show not available at this time. Went on vaca and now i cant access hulu it says contact Sony. When i cl tech support they say i need to update my tv software. Dont have issues with other apps except hulu.
Comment
Show
Advertised vs Delivered
Customer service
Product or Service Quality
Reliability
Value for money

Hulu - Horrible buffering

Hulu
#1151165
Had Hulu on most of the afternoon, the buffering is completely, consistently and annoyingly horrible. Channels stop and repeat, ALL CHANNELS! Don't waste your money. Hulu had serious issues that they can't correct.
Comment
Show
The new interface is impossible to use. No list of new programs, no queue, and gigantic descriptions taking up the entire screen. WTF? This is the seriously the worst user interface I've ever seen. The status oif new programs, suggested programs, etc. is buried inside...
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I didn't like
  • Only 5 episodes instead of seasons as advertised
  • New interface really s u c k s
#1140054
Reply to reviews

Thank you for reaching out to Hulu’s Customer Support. As requested, the transcript from our recent conversation is below: Chat Started: Wednesday, November 29, 2017, 23:51:43 (-0800) Chat Origin: Live Chat Button Agent Ashley C ( 16m 15s ) Ashley C: Hello! Thank you...
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Anonymous
Susan Blades

If anyone knows who to get my money reimberesed for the month please send the number the one I had was rude and wouldn’t even listen he just wanted to talk about his bank etc ...

1.0
#1139534
Reply to reviews
We can’t watch anything without it being interrupted by buffering. We won’t be customers for long if this doesn’t improve. How can they stay in business? Do a simple Google search and you will see how many people are experiencing this. We’re trying to watch The Voice...
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#1139476
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I recently got Hulu with Live TV. I like the fact that I get most basic channels includein CNN, Travel Channel, History Channel, etc. the problem is the constant “ buffering” of the channel you are watching . Many times I’ve had to log off, then log back in to get the...
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2.9
#1138544
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New is not always better. Some of us are not Apple customers FOR A REASON.. Stop trying to be like Apple. Sleek and simple may work well for some things but when it comes to the visual equivalent of TV Guide, the old UI worked great. This new UI is garbage. The LEAST...
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Anonymous
Anonymous

I agree, the previous version was easy-to-use and now I know 5 close friends that have contacted me about the new awful design. All including myself are planning on cancelling...

Anonymous
Bruce Densmore

This is the most confusing and user unfriendly tv site available. You should have used the gurus that set up Netflix. We want "easy peasy" not something we have to take a 40 h...

2.6
I liked
  • Old interface
I didn't like
  • New user inteface to find content
#1136634
Reply to reviews
It is false advertising to tell your customers that they can watch the new seasons of shows when you only have the 5 newest episodes. Stop lying about having all episodes. People can not catch up watching their shows if you don't have the FULL CURRENT season. If I...
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2.6
Product
#1133946
Reply to reviews
Hulu is not making changes even after all of these negative reviews. They are showing Spanish commercials, buffering is delaying shows and they are not updating series. They are laughing all the way to the bank!! They offer a more expensive package now so why should...
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Anonymous
Susan Blades

Hulu customer service is rude and won’t work with you at all ! Service for Hulu sucks , it buffers all the time , freezes, always shuts back and starts the show over . They of...

1.0
#1133683
Reply to reviews