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The new Hulu experience was sent to Roku so mine updated. This is the most dysfunctional and non user-friendly UI I have ever encountered. Too much clicking an browsing needed to find anything and they mixed live TV with on-demand content so totally confusing. I...
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#1113213
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I signed up and spent 2 days looking at a bad interface, little to no content and originals that just were not good. I logged into my account to cancel my subscription and "poof" a message that says "we're sorry we are unable to process your request" please call...
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1.6
I didn't like
  • Bad customer service
#1112311
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Several months ago my daughter convinced me to cancel cable and switch to Roku with Netflix and Hulu. Everything was fine, user friendly, just a click or two and I was watching my favorite shows. I was also able to put my favorites on one page. It used to be one click...
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#1112249
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Not happy. Hulu says i am not at home when i am sitting on

Hulu
#1124109
Hulu won't play. Had this for 1 month. More trouble than its worth.
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Hulu - Horrible

Hulu
#1123782
1.0
Details
I haven't been able to use this service for 2 months but they are steady taking money out of my account!! Every time I call I'm on hold for 20 minutes to an hour and still can't talk to anyone!!!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Hulu - Can I Finish a Movie Please?

Hulu
#1123681
1.0
Details
It always cuts out on the last 5-10 minutes of a movie, every single time. I have reset my router, logged out and back in, given the device I am streaming through a break and nothing works. My internet is not a problem, I get 50mbps and my Netflix never has a buffering problem. I can start a movie just fine but we never get to see an ending. Done with Hulu.
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Product or Service Quality
Reliability

Hulu sucks!!

Hulu
#1123591
1.0
Details
Have my free trial, Hulu sucks, is way too slow. We only see a black screen most of the time.
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The new update for Hulu makes it almost impossible to watch my favorite shows. The organization of the shows and lack of tabs is horrible! I usually get so frustrated with Hulu that I resort to Netflix which is now my preferred streaming service. Please get this...
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2.5
#1112129
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The new app UI makes it incredibly difficult to find content to watch. That's pretty much its only job. I contacted Hulu customer service and was told: "Sorry to hear that. At this time there is not a way to go back to the old interface unless the device you are using...
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2.8
I liked
  • Old hulu
  • Easy access to shows i watched
  • Content
I didn't like
  • Interface is moronic
  • New interface is unusable
  • Sucky new update
#1111973
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The updated app is really, really, really, bad. You have to slick and scroll constantly to find anything. You can't control your watch list. You can no longer identify when new episodes are available to watch. It suggests content to watch and places it on the landing...
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#1111716
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Signed up for Hulu because Prison Break left Netflix, I was in the middle of season 4. Hulu advertises season 1-4 available as of October 1, it is October 6 and they say having problems uploading. False advertising, Hulu is a joke. When I contact, they say no eta for...
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1.7
#1111554
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I have not had HULU or ROKU for that matter for more than 6 mos and the new format on the "Home" page of HULU is horrible. I can't stand it. It's slower and more cumbersome to navigate. Will start looking for another provider. There's an old saying: If it ain't broke,...
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3.2
I liked
  • Ugly
  • Ugly more complicated to use
I didn't like
  • New format
#1111471
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New Hulu Interface is Horrible!
When the new interface was forced onto my Roku 3, it initially didn't work and wouldn't display any shows. A reboot fixed that issue, but then I saw the new look as they intended. Oh boy is it bad!! The color scheme is just plain ugly. Everytime you move the cursor,...
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2.8
#1111412
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What is up with the new format? Every click and the color changes. I feel like I'm going to have a seizure with the colors constantly changing. It's more difficult to find and watch what I want and the recommendations are horrendous. Absolutely nothing is listed that I...
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minnoo
minnoo

wow Id thought hulu is a grass skirt in hawaii -cute name - butt it must be in mexico cox spanish girl at work said hulo is for - butt + since august it looks like its goin th...

ez2beeus1776_60
ez2beeus1776_60

Me and wife are having same effect..this needs too stopgoing too complain to fcc

1.0
#1111276
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