Not resolved
2.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
0 comments

I clicked a banner that said 7 Day Trial, inserted my information, looked to cancel on the 6th day. They said no dice because I had an active account.

I explain that I didn't. They said they couldn't even check to see if I'd been active in the past. I have an automatic recorder on my phone and have the call recorded. No fraud here.

And I never write complaints and the 12 dollars they charge me isn't going to kill me. Still ridiculous. Hey Hulu, if you have a banner that says 7 Day Free Trial and when clicked on you can STILL get charged without your awareness you need to get your SH*T together. I'm so sick of trying to scam people through free trials.

Lesson learned. F*** Hulu.

Product or Service Mentioned: Hulu Free Trial.

Reason of review: Problems with payment.

I didn't like: Schemes to make customers pay for add free, Customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like