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It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials. Then maybe I...
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Anonymous
Jason

Mine also hangs after Google ad, trying to watch on my pixel 2.

Anonymous
Debi

I'm having the same problem. The problem is with Hulu. I watch free stuff (with commercial breaks) on Vudu all the time & never have this problem. I wonder if Hulu does this o...

#781344
Reply to reviews

I can never sit and just watch a show, it takes two to three hours to try and watch a one hour show. You finally get so frustrated that you just cut it off. like others, I pay a pretty penny for internet speed, so I know it's not my equipment, besides this only...
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Anonymous
Anonymous

I agree. I just signed up for the 2 week trial period and its been 2 days and I'm going to cancel. I don't even want the lame "free" product!! This has been a colossal waste o...

Anonymous
Anonymous

I am having this same problem right how

2.0
#551985
Reply to reviews
Your new layout sucks. I want the option to change it back to the way it was. I can't find my stuff, I can't tell at a glance if I have new episodes, and I hate the way it looks. I don't care if you want to fiddle f&*k with stuff, but I hate being locked into something...
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Anonymous
MC

I HATE the new Hulu format. It’s lije you took a step backwards. Hard to find stuff. Hard to tell which episodes I haven’t watched. HATE IT!!!!

Anonymous
Sue

I want the old version this one is a mess and I can't find my shows!!

3.7
#1043005
Reply to reviews

New hulu format disorganized

Hulu
#1103055
i just tried to turn on my hulu only to find a NEW FORMAT. IT LOOKS TERRIBLE. before i easily found what i wanted, now i have to scroll through words. and when i tried to continue watching my programs none of them would load. error! not sure i want to continue with hulu as there are plenty of other resources. HULU SUCKS NOW!! {{Redacted}}
Comment
Show

Hulu - Updated version sucks

Hulu
#1130233
1.8
Details
Since they updated the new roll out in August , the channel sucks. It doesn’t load half the time and stops in the middle of a show or movie. If it doesn’t get fixed i will be canceling it.
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Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Hulu - Money

Hulu
#1128949
You all charged my card 39.00 ..Why
Comment
Show

Hulu - I was overcharged on my debit card in the amount of $55.98.

Hulu
#1123345
5.0
Details
Nothing happened, Hulu and Roku are sitting on my money. They say they credited mt debit card back on 10/4/17. This was never received in my bank account. Mive called over 100 times and get the run around from Hulu and Roku. So, guess Im out 55.98 out of my own pocket that roku is keeping, when they overchsrged mr. Beware, if u get overcharged , u may not get ur money back..Fraud!,,, Bad business
Comment
Show
Price Affordability
Hulu has been taking away user's queues and favorites and forcing an update called Watchlist. They 'claim' Watch list is the best of the best but what they don't tell you is that you lose ALL CONTROL of what you see, when you see it, how its prioritized, etc... They...
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Anonymous
Anonymous

Hulu ui sucks...... Along with everything else people wrote

Anonymous
Anonymous

Thanks for letting me know contacting Customer Service would be a waste of time. I'm setting a reminder to unsubscribe from Hulu Plus before the next fee is charged.

2.4
#833025
Reply to reviews
Hulu Stinks with 5003 errors constantly, even though Amazon Video, Netflix, Vudu, Crackle and Pandora all stream with zero issues. I am ready to cancel my subscription because 90% of the time I cannot watch on my Sony DVD player, only online. Had the same issues on...
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Anonymous
Liz

I live in Vancouver, WA and have the same issue on my new Sony BluRay/streaming device. It doesn't help that every time I try to call Hulu customer service, their hold time is...

Anonymous
Joe Cravero

I am also sick of this. I can't get Designated Survivor or Scandal to play. Not only can't I play an episode fresh, it seems even worse when I try to replay from the middle ...

#784692
Reply to reviews

the new Hulu watchlist has to be the worst upgrade i have ever seen! I am considering canceling my account because of it. the *** feature was useful, it showed me new episodes of shows i liked and that's it. it was perfect this new watchlist feature is so *** i cant...
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Anonymous
Anonymous

Hulu has made itself worthless! Without the ***, there is no reason to wade through Hulu's offerings. Netflix is now easier to navigate in addition to a massively larger lib...

Anonymous
devnullius

https://twitter.com/devnullius/status/724891536249511936I have both @netflix as @hulu - I always use the latter because of it's great *** system... Now they've pulled that! Ti...

3.2
Washburn, Wisconsin
I didn't like
  • Forced upgrade removing features i liked about hulu
#836866
Reply to reviews
I cannot stand this new huku format..i watch my shows through chromecast. When i watch tge shows it doesnt finish through to the end and will just go to a totally different show..so then i have to go back to the show i was watching and manually set ut toward the end...
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Anonymous
Njchatham

I thought l was going crazy! My watchlist didn't even have the shows l watch each WEEK! I had to use the search field to find my shows. Hulu - PLEASE give us back the original...

Anonymous
R hawk

The new hulu format is terrible. I am planning to cancel soon

3.6
#1043954
Reply to reviews
The new interface is awful. There are no images. Everything is text based. The watchlist is gone. You can't see how many unwatched episodes there are. I just spend 40 minutes on hold so that I could cancel my subscription. This is just another example of a company...
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Anonymous
Robert

It's totally crap. I'm not a senior citizen, I can look at more than 1 stupid show at a time. I noticed that on my desktop it isn't nearly as bad. I get 50mbps up and down wit...

Anonymous
Bill

I Agree 150%. They had a decent app with the remaining new apps in upper right corner and your watchlist was sorted based on most watched stuff and new episodes. Now if you ta...

#1103062
Reply to reviews
Hulu just updated on my Roku (Sept 20 2017). The new interface is nearly unreadable, and horrible to use. It now is text heavy and completely non intuitive. It takes minutes to find my shows instead of seconds, I went to leave a comment on Hulu's site, and I see now...
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Anonymous
Anonymous

i agree the new update sucks-i find my self watching more of netflix

Anonymous
Stephanie

I agree, its terrible!!!

1.3
I liked
  • Interface prior to may 2017
  • Old interface prior to sept 2017
I didn't like
  • Interface change in september 2017
  • Inability to roll back to old interface
  • Failure to change in response to months of complaints
#1103288
Reply to reviews
Apparently, some mook fell asleep at the wheel at Hulu. It is now nearly impossible to navigate the new all-text interface (9/20/17). What was their logic for implementing this horrible interface? Was this some idiot hipster's idea of a 'kewl' user experience? What...
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Anonymous
Anonymous

I totally agree!!!

1.6
I didn't like
  • User interface
  • Update
#1103374
Reply to reviews