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Contact Hulu Customer Service

Hulu Phone Numbers and Emails

Toll-Free Number:

  • (888) 265-6650
Call customer service
Send Message

Customer Service:

  • (888) 907-0345

Legal:

  • (818) 560-1000
    DMCA Inquiries
  • (855) 738-6978
    Privacy Inquiries

Hulu Emails:

Business Customer Service
Distribution
Customer Service
Content Owners
Legal
DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Hulu Originals
captions-feedback@hulu.com
Captions and Subtitles
screen-reader-feedback@hulu.com
Screen Readers
feedback@hulu.com
legal@hulu.com
media@hulu.com
Is this your business?

Hulu Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hulu Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Hulu is 8882656650. 97% of consumers used this number to address their issues and concerns. Meanwhile, 86% of users reported contacting a real person successfully by dialing the phone number 8889070345.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.

  • Be prepared for the call as Hulu may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Hulu Customer Service?

For general inquiries, you may use a dedicated Hulu customer service phone number that can be found on the Hulu help page. It is 877-824-4858. In addition, you may get in touch with Hulu from your account. Sign into your account through Facebook or by email. Next, scroll to the bottom, click Get in Touch, and select the Phone option.
From the drop-down menu, you will have to choose the appropriate category and the topic, and enter a brief description of the issue. After submitting your request, you should see the Hulu phone number to call. There is also a possibility to request a call-back instead of waiting on hold for a long time. The Call Me button is available at the top of the page.

If you want to get assistance from Hulu by email, you should find the required address. Each company department has its own Hulu email address. Thus, for privacy concerns send emails to privacy@hulu.com. For media inquiries, use media@hulu.com. If you come across any legal issues, you should send your request to legal@hulu.com. Customer service issues can’t be submitted to the company by email.

To get in touch with a live person at Hulu, you can contact their official Hulu customer service. The most reliable method is to dial Hulu customer service numbers, typically provided on their official website. Once you call, listen carefully to the menu options and choose the one that connects you to a live agent. It is often labeled "Speak to a live agent" or "Technical support." While wait times may vary, this method ensures direct and personalized assistance, making it one of the best ways to address Hulu-related concerns.
Be prepared to provide your account information for security purposes. Have details like your email address and billing information for a smoother experience. Once connected, explain the issue or inquiry clearly. Then, the live agent will guide you through troubleshooting or provide the information you need.
For reliable assistance, always use the official Hulu customer service channels.

If you need to contact Hulu support directly, you may try to reach out to them by live chat on the Hulu help page. To access the chat, follow these steps:

  • Visit the official website and log in to your Hulu account.
  • Click on the Get in Touch button, and select the Chat option.
  • Provide the required information and details of your issue.
  • Choose the relevant topic from the drop-down menu and enter a brief description.
  • Click the Start Hulu Live Chat button to initiate the session.


As an alternative, you may get in touch with the Hulu customer care team via their account on Facebook. You can only post comments and get quick responses. Or send a tweet to Hulu customer care. On Twitter, Hulu support is provided from 6 a.m. to 9 p.m. PT.

Hulu customer service response times can vary depending on your chosen contact method and the complexity of your issue. When calling the Hulu customer service number, hold times typically range from a few minutes during off-peak hours to around 30 minutes during busier periods.
Hulu offers a live chat option on their website for a potentially quicker response. Hold times in the chat queue tend to be shorter, making it a convenient choice for more immediate assistance.
The time it takes to resolve problems depends on the nature of the issue. Simple inquiries often receive quick resolutions, while complex problems may require more time and investigation.

Hulu customer service is not available 24 hours a day. The company typically operates during standard business hours. If you need timely assistance from Hulu customer service, contact them during their working hours. While specific hours may vary, they often fall within the range of 9:00 AM to 5:00 PM, Monday through Friday. Verify their current hours of operation on Hulu official website or through their contact information, as they may change their timeframes.
By reaching out during their designated hours, you can ensure a more timely and effective response to your inquiries or concerns, enhancing your overall customer experience.
For urgent technical issues outside these hours, you can explore Hulu online help center and community forums for possible solutions or troubleshooting tips.

If you prefer to communicate with a real manager by phone, use one of the following Hulu customer service contacts: 888-265-6650, 310-496-0582, or 888-907-0345. Regarding DMCA inquiries, apply to the company at 818-560-1000. If you have privacy inquiries, call 855-738-6978.

PissedConsumer Club

Contact Information

Hulu Website:

Hulu Help Center:

Corporate Office Address:

Hulu, LLC
2500 Broadway, 2nd Fl.
Santa Monica, California 90404
United States

Other Info (opening hours):

Mailing Addresses:

Attn: TWDC Designated Agent

The Walt Disney Company

500 S. Buena Vista St.

Burbank, CA 91521


Disney Advertising

77 W. 66th St.

New York, NY 10023

More contact details

Hulu Customer Service Reviews

2.4 / 5
Poor
Anjani Wff
The Hulu problem
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

The who the company keeps charging me 1199 something that I'm not getting from them I have Disney plus and Hulu combo with a promotion for $4.99 for a year but therefore not only do they charge me the 499 they charge me 1199 for Hulu you know it's getting pretty frustrating but every month I just called reimbursement money so thank you for the ladies that I've talked to 2 months in a row they managed to get my problem situated I just wish they could get it situated firmly till I got to say

Faten Kwc
Great experience
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I wanted to cancel my account as we are out of town for 3 months and I also received a credit to my account.

Tahja Hoa
Excellent help with customer service of Vincent.
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

This gentleman was so helpful I could understand him and was so helpful to work with. I was so pleased and love Hulu and your shows and customer service. Thank you

Dwana Aat
Easy resolution
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5.0

Lost the local channels and she fixed it . No issues and fairly fast . Everything is back to the way it used to be.

How Good is Hulu's Customer Service?

Lige Dhs
Lige Dhs
Feels Satisfied | Dec 02, 2025

Good Carlos stayed with me till fully resolved

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Amiya Eln
Amiya Eln
Feels Disappointed | Nov 18, 2025

Horrible

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Terrence J Ayh
Terrence J Ayh
Feels Neutral | Nov 05, 2025

My initial call to Hulu’s customer service was very disappointing. My issue didn’t get resolved, the representative seemed very inexperienced and my call ended up being disconnected without a callback.
My next call to customer service utilizing a different phone number that my mother gave me ended with much better results. The second representative finally resolved my problem and my Hulu live service was restored.

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Tremell Yvw
Tremell Yvw
Feels Satisfied | Sep 27, 2025

Great hulu

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Bejamin Dfn
Bejamin Dfn
Feels Disappointed | Sep 16, 2025

I can’t cancel my account

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Mika Dcl
Mika Dcl
Feels Neutral | Sep 03, 2025

It took a while but the issue was resolved

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Summary of Hulu Customer Service Calls

290K TOTAL
CALLS
07:19 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hulu?

Account Question:

  • “Start a 1 month free trial subscription”
  • “Trouble starting a 1 month free subscription”
  • “Can’t log on. Password not working. Coming up in Spanish on my phone.”

Payments and Charges Question:

  • “Assist with bill of”
  • “Regarding a charge”
  • “Debit card hel”

Product/ Service Question:

  • “Can not connect to pay my bill”
  • “Dose not work want my money back your services suck”
  • “Do not work”

Activation/ Cancellation Question:

  • “CancelHulu”
  • “Cancel order”
  • “I cant unsubscribe online”

Request for Information Question:

  • “Help to sign up for love service”
  • “Signed in with Hulu, want to find out how to get on my TV?”
  • “I have a question about your service”

Staff Question:

  • “Service sucks”
  • “Not getting service”
  • “Customer service”

Return/ Replace Question:

  • “Address change”
  • “Change”
  • “Need to change my email address”

Cards Question:

  • “I have a Hulu gift card. I’m trying to download, but my Hulu account used to be under a email address and I want to change it”
  • “Got a new debt card”
  • “They keep taking money out of my card and I don’t even get Hulu”

Shipping and Delivery Question:

  • “Wrong home location”
  • “New package”
  • “Says I am not at home location and will not let me change it”

Refund Question:

  • “My refund”
  • “Refund me”
  • “Refund”

Website/ Application Question:

  • “App problem”
  • “The app keep stopping”
  • “Hulu app will not log in on”

Employment Question:

  • “For a job”
  • “Thinking of becoming a member”
  • “Wanting my mony bac i had to drop the channel lost mt job therfore i ckdnt pay my bill no mor i havent had hulu for 2 months an they just nw took my mony”

Other Question:

  • “Hulu”
  • “Trouble activating”
  • “Sign back up”

Compare Hulu Customer Service To

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