Hulu Phone Numbers and Emails

Toll-Free Number:

  • (888) 265-6650

Customer Service:

  • (310) 496-0582

Legal:

  • (818) 560-1000
    DMCA Inquiries

Hulu Emails:

Complaints/ Feedback
Customer Service
General Info
Content Owners
Legal
DMCA Inquiries, DMCA Inquiries, Privacy Inquiries
Media
Sales/ Reservations
Distribution
More phone numbers and emails Less phone numbers and emails

Hulu Contact Information

Hulu Website:

Hulu Help Center:

Corporate Office Address:

Hulu, LLC
2500 Broadway, 2nd Floor
Santa Monica, California 90404
United States

Other Info (opening hours):

Mailing Address:

Attention: TWDC Designated Agent

The Walt Disney Company

500 S. Buena Vista Street

Burbank, CA 91521


Other Locations:

920 5th Ave,

Seattle, Washington 98104


33 New Montgomery St,

San Francisco, California 94105


4511 Horizon Hill Blvd,

San Antonio, Texas 78229


415 N La Salle Dr,

Chicago, Illinois 60654


333 W 7th St,

Royal Oak, Michigan 48067


79 5th Ave,

New York, 10003


Building B, F21/22, POSCO Center, Wangjing East Park,

4th Block, Chaoyang District, No.13 Building,

Beijing, P.R., China 100120, CN

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Hulu Rating Based on 1.7K Reviews

Rating details

2.1
more details
Website
Customer service
Price Affordability
Diversity of Products or Services

Rating stats

Rating trend

Summary of Hulu Customer Service Calls

13K TOTAL
CALLS
05:00 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hulu Customer Service?

Payments and Charges Question:

  • “Pay my bill with new card”
  • “My bill is paid but they saying my account doesn't have access to the Hulu application”
  • “Because I am being charge twice and 2 different amounts”

Activation/ Cancellation Question:

  • “Cancel service”
  • “I need to cancel all my Hulu subscriptions”
  • “Canceled hulu”

Account Question:

  • “New account”
  • “Can't log in”
  • “Login issues”

Product/ Service Question:

  • “Hulu is not working”
  • “Hulu not working”
  • “Membership”

Request for Information Question:

  • “Want info about my Hulu account”
  • “I need to speak with someone live!”
  • “I dont remember my password”

Staff Question:

  • “New service”
  • “Want service”
  • “No service”

Cards Question:

  • “To change credit card payment”
  • “Becofe u guys take the money for my card no have the service by two months I want answers”
  • “Update credit card”

Refund Question:

  • “Refund”
  • “Refund issue please”
  • “I want a refund”

Shipping and Delivery Question:

  • “Last week I tried to get the free trial for one week to watch a game. I never was able to view. Went back to cancel and I could not find where to cancel. I even went back to my PayPal account but no info. I do not want this subscription because never”
  • “Paid for live channels but unable to get them”
  • “Paid for Hulu Plus to watch the Packers and couldn't get them on any channel don't bill me”

Return/ Replace Question:

  • “Change address”
  • “Trouble changing passwords”
  • “I am a returning customer and I don't know the code for the $.99 deat”

Website/ Application Question:

  • “Keep getting video error messsage, i tried every suggestion on you website”
  • “I want a phone call! You're website and apps are not working!!”
  • “Got scammed last night with some other web site are u associated with net pros”

Other Question:

  • “I need to speak to an agent”
  • “Personal”
  • “Trouble with buffing!”

About

Hulu Terms of Service
Please take a moment to carefully read through these Terms. Hulu, LLC ("Hulu," www.hulu.com" or Hulu) provides an online video service which gives users the opportunity to select from various offerings of live and on-demand programming, including television shows, movies, clips, and other content (collectively, the "Content"). Please note that the website addresses (i.e., URLs) included within these Terms may not function as hyperlinks on all the Access Points. The Services are not intended to be used by children without involvement and approval of a parent or guardian. If The Client of Hulu are under the age of 13, The User of Website are not permitted to register with Hulu or provide The Customer's personal information to Hulu. If The User of Website are at least 13 and under 18 years of age (or under the applicable age of majority in The Customer's state or territory of residence), The Customer may register with Hulu only if The Client have the consent of The Client's parent or guardian, including consent to these Terms on The User's behalf, and for clarity, may only modify an account, or associated profiles, with the consent of The User's parent or guardian.
To read more: https://www.hulu.com/terms
Hulu Privacy Policy
Hulu, LLC ("Hulu," www.hulu.com or The Company) respects The User's privacy. This Privacy Policy explains the collection, use, and sharing of information from or about The User in connection with The Customer's use of the Hulu Services. The term "Hulu Services" refers to Hulu's' video service, including the selection of television shows, clips, movies, and other content The Company offer (collectively, the "Content") and Company's player for viewing the Content (the "Video Player"), as well as any other products, features, tools, materials, or other services offered from time to time by Hulu through a variety of Access Points. The term "Access Points" refers to, collectively, the hulu.com website (the "Hulu Site"), applications, and other places through which the Hulu Services may be accessed, including websites and applications of Hulu's third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player. By viewing any Content or otherwise using the Hulu Services, whether The User of Website are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the Hulu Services, The User of company services consent to the collection and use of information from or about The Client of Hulu as explained in this Privacy Policy.
To read more: https://www.hulu.com/privacy
Top Hulu Services

Streaming Service, Customer Care, Tv Service

Top Hulu Products

Watchlist, Commercial, Subscription

Hulu Pros and Cons

Pros: Shows, Price, Old hulu, Easy access to shows i watched, Television series content

Cons: Bad customer service, Poor quality service, New ui, Customer service is non existent, Interface is moronic

Related Companies

The Walt Disney Company, Hotstar, Disney Movie Club, ESPN, Walt Disney World

Summary

Hulu is a streaming video service that offers variety of movies, TV shows, clips, trailers etc. The company was founded in 2007. It is headquartered in Los Angeles, CA. Videos on Hulu official website are free. Hulu Plus is a TV service that requires subscription and it allows access to premium programming. Hulu and Hulu Plus shows comprise advertisements. Hulu offers movies and TV series from Univision, Comedy Central, FOX, MTV and NBC. It is possible to watch Hulu Plus via such connected to Internet devices as smartphones, Xbox, PlayStation, Blu-Ray Players and TVs. Hulu videos are accessible only for users in the USA.

Hulu reviews and complaints

Hulu is ranked 185 out of 1638 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISADiscoverPayPalAmerican Express

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