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Contact Hulu Customer Service

Hulu Phone Numbers and Emails

Toll-Free Number:

  • (888) 265-6650
Call customer service
Send Message

Customer Service:

  • (310) 496-0582
  • (888) 907-0345

Legal:

  • (818) 560-1000
    DMCA Inquiries
  • (855) 738-6978
    Privacy Inquiries

Hulu Emails:

Business Customer Service
Distribution
Complaints/ Feedback
Customer Service
Content Owners
Legal
DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Hulu Originals
captions-feedback@hulu.com
Captions and Subtitles
screen-reader-feedback@hulu.com
Screen Readers
legal@hulu.com
media@hulu.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Hulu Customer Service?

author avatar
PissedConsumer Reporter

For general inquiries, you may use a dedicated Hulu customer service phone number that can be found on the Hulu help page. It is 877-824-4858. In addition, you may get in touch with Hulu from your account. Sign into your account through Facebook or by email. Next, scroll to the bottom, click Get in Touch, and select the Phone option.

From the drop-down menu, you will have to choose the appropriate category and the topic, and enter a brief description of the issue. After submitting your request, you should see the Hulu phone number to call. There is also a possibility to request a call-back instead of waiting on hold for a long time. The Call Me button is available at the top of the page.

If you want to get assistance from Hulu by email, you should find the required address. Each company department has its own Hulu email address. Thus, for privacy concerns send emails to privacy@hulu.com. For media inquiries, use media@hulu.com. If you come across any legal issues, you should send your request to legal@hulu.com. Customer service issues can’t be submitted to the company by email.

To get in touch with a live person at Hulu, you can contact their official Hulu customer service. The most reliable method is to dial Hulu customer service numbers, typically provided on their official website. Once you call, listen carefully to the menu options and choose the one that connects you to a live agent. It is often labeled "Speak to a live agent" or "Technical support." While wait times may vary, this method ensures direct and personalized assistance, making it one of the best ways to address Hulu-related concerns.
Be prepared to provide your account information for security purposes. Have details like your email address and billing information for a smoother experience. Once connected, explain the issue or inquiry clearly. Then, the live agent will guide you through troubleshooting or provide the information you need.
For reliable assistance, always use the official Hulu customer service channels.

If you need to contact Hulu support directly, you may try to reach out to them by live chat on the Hulu help page. Log in to your Hulu account, click on the Get in Touch button, and select Chat. You will have to provide some details about your issue. From the dropdown menu choose the relevant topic and enter a brief description. Then, click Start Hulu Live Chat.

As an alternative, you may get in touch with the Hulu customer care team via their account on Facebook. You can only post comments and get quick responses. Or send a tweet to Hulu customer care. On Twitter, Hulu support is provided from 6 a.m. to 9 p.m. PT.

Hulu customer service response times can vary depending on your chosen contact method and the complexity of your issue. When calling the Hulu customer service number, hold times typically range from a few minutes during off-peak hours to around 30 minutes during busier periods.
Hulu offers a live chat option on their website for a potentially quicker response. Hold times in the chat queue tend to be shorter, making it a convenient choice for more immediate assistance.
The time it takes to resolve problems depends on the nature of the issue. Simple inquiries often receive quick resolutions, while complex problems may require more time and investigation.

Hulu customer service is not available 24 hours a day. The company typically operates during standard business hours. If you need timely assistance from Hulu customer service, contact them during their working hours. While specific hours may vary, they often fall within the range of 9:00 AM to 5:00 PM, Monday through Friday. Verify their current hours of operation on Hulu official website or through their contact information, as they may change their timeframes.
By reaching out during their designated hours, you can ensure a more timely and effective response to your inquiries or concerns, enhancing your overall customer experience.
For urgent technical issues outside these hours, you can explore Hulu online help center and community forums for possible solutions or troubleshooting tips.

If you prefer to communicate with a real manager by phone, use one of the following Hulu customer service contacts: 888-265-6650, 310-496-0582, or 888-907-0345. Regarding DMCA inquiries, apply to the company at 818-560-1000. If you have privacy inquiries, call 855-738-6978.

Hulu Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hulu Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Hulu is 8882656650. 77% of consumers used this number to address their issues and concerns. Meanwhile, 84% of users reported contacting a real person successfully by dialing the phone number 8889070345.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.

  • Be prepared for the call as Hulu may ask you for the following information to identify you as a customer: first and last name, email or address.

View full overview ›
PissedConsumer Club

Contact Information

Hulu Website:

Hulu Help Center:

Corporate Office Address:

Hulu, LLC
2500 Broadway, 2nd Fl.
Santa Monica, California 90404
United States

Other Info (opening hours):

Mailing Addresses:

Attn: TWDC Designated Agent

The Walt Disney Company

500 S. Buena Vista St.

Burbank, CA 91521


Disney Advertising

77 W. 66th St.

New York, NY 10023

More contact details

Hulu Customer Service Reviews

2.4 / 5
Poor
Noura Jsr
Cancellation payment
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Shawn I hope I pronounced name correctly was excellent with me. Some of the best customer service I've ever experienced. Please acknowledge customer service representative for me

Read full review
Guest-6131063
Cannot access Hulu on my tv
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I accidentally hit wrong button on my iPhone but the customer service guy was great . He had the issue fixed immediately.
I would recommend Hulu to anyone that does not already have it.

Read full review
Laraya Fsm
Guvkrd up service

This number was not in use. No one to call and complain that my Hulu does not stream getting no service.

Poor service company. Poor lcustomer service. I hate Hulu. Waste of money.

No good shows I wish Id never heard the name Hulu. You all can go to ***

Read full review
Curtis T Mao
Change in account configuration due to ***
stars-rating stars-rating stars-rating stars-rating stars-rating
3.5

I was loading up my Hulu account and noticed a profile I didnt recognize. I removed it but it came back.

I went online to Disney+ and signed out of all devices and then changed password. I started getting all kinds of one-time codes that I had not requested. I then called customer service and was connected to Ray who helped me change the email associated to the account and this will hopefully prevent this Dan character from regaining access to my account.

Thank you to Ray for his patience with me and his professionalism! He was great!
Not as pissed consumer,
Curtis D Tate III

Read full review

How Good is Hulu's Customer Service?

Zayda Rdn
Zayda Rdn
Feels Neutral | Oct 03, 2024

The person on phone very nice but I still do not have channels I should

Read full quote
Jamon Yqe
Jamon Yqe
Feels Satisfied | Oct 02, 2024

the agent was helpful . very much appreciate her

Read full quote
Angie Tfh
Angie Tfh
Feels Disappointed | Oct 01, 2024

It sucks

Read full quote
Juliene Hlu
Juliene Hlu
Feels Disappointed | Sep 30, 2024

I love Hulu that's why I resubscribed and added Disney plus your customer service sucks they're rude they raise their voice they don't know how to resolve problems

Read full quote
Sanjana Tnj
Sanjana Tnj
Feels Satisfied | Sep 30, 2024

always great service

Read full quote
Tiler Djc
Tiler Djc
Feels Satisfied | Sep 30, 2024

Hulu great, I resolved my issue

Read full quote

Summary of Hulu Customer Service Calls

270K TOTAL
CALLS
06:35 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hulu?

Account Question:

  • “Can't sign in,,,”
  • “Sign up only hulu”
  • “My was taken for subscriptwhen logging in it says continue you payment after you have already received payment???????????????”

Payments and Charges Question:

  • “Update payment info”
  • “I paid my bill already and you keep trying to charge me again I will not pay twice, it’s not even hat great”
  • “Payment info”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel 80.00 subscription”
  • “Cancel subscription”

Product/ Service Question:

  • “Will not alllow access”
  • “Can’t find football game.”
  • “Can’t connect to Hulu”

Request for Information Question:

  • “How to get Hulu on the tv”
  • “Bundle question”
  • “To see how much it is to get Hulu”

Staff Question:

  • “WS ordering service from email for 2.99 for 6 months”
  • “Service outage”
  • “No service”

Cards Question:

  • “Took money off my card”
  • “Credit card expired”
  • “Card payment”

Return/ Replace Question:

  • “I want to change my email and my password”
  • “Changing location”
  • “Look at changing my plan”

Refund Question:

  • “Refund”
  • “Need a refund”
  • “Get my money back”

Shipping and Delivery Question:

  • “Because you are not coming on my tv connection and I paid my bill”
  • “Package was changed”
  • “Won’t let your Chanel pick up says it’s not included in my package”

Website/ Application Question:

  • “App not working”
  • “The site is not working”
  • “Hulu website will not let me log in. It’s not pulling the site up… it says ooops?404”

Employment Question:

  • “For a job”
  • “Thinking of becoming a member”
  • “Wanting my mony bac i had to drop the channel lost mt job therfore i ckdnt pay my bill no mor i havent had hulu for 2 months an they just nw took my mony”

Other Question:

  • “No movie's”
  • “Why was General hospital taken off”
  • “Rrr”

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