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Contact Hulu Customer Service

Hulu Phone Numbers and Emails

Toll-Free Number:

  • (888) 265-6650
Call customer service
Send Message

Customer Service:

  • (310) 496-0582
  • (888) 907-0345

Legal:

  • (818) 560-1000
    DMCA Inquiries
  • (855) 738-6978
    Privacy Inquiries

Hulu Emails:

Business Customer Service
Distribution
Customer Service
Content Owners
Legal
DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Hulu Originals
captions-feedback@hulu.com
Captions and Subtitles
screen-reader-feedback@hulu.com
Screen Readers
feedback@hulu.com
legal@hulu.com
media@hulu.com
Is this your business?

How to Contact Hulu Customer Service?

author avatar
PissedConsumer Reporter

For general inquiries, you may use a dedicated Hulu customer service phone number that can be found on the Hulu help page. It is 877-824-4858. In addition, you may get in touch with Hulu from your account. Sign into your account through Facebook or by email. Next, scroll to the bottom, click Get in Touch, and select the Phone option.

From the drop-down menu, you will have to choose the appropriate category and the topic, and enter a brief description of the issue. After submitting your request, you should see the Hulu phone number to call. There is also a possibility to request a call-back instead of waiting on hold for a long time. The Call Me button is available at the top of the page.

If you want to get assistance from Hulu by email, you should find the required address. Each company department has its own Hulu email address. Thus, for privacy concerns send emails to privacy@hulu.com. For media inquiries, use media@hulu.com. If you come across any legal issues, you should send your request to legal@hulu.com. Customer service issues can’t be submitted to the company by email.

To get in touch with a live person at Hulu, you can contact their official Hulu customer service. The most reliable method is to dial Hulu customer service numbers, typically provided on their official website. Once you call, listen carefully to the menu options and choose the one that connects you to a live agent. It is often labeled "Speak to a live agent" or "Technical support." While wait times may vary, this method ensures direct and personalized assistance, making it one of the best ways to address Hulu-related concerns.
Be prepared to provide your account information for security purposes. Have details like your email address and billing information for a smoother experience. Once connected, explain the issue or inquiry clearly. Then, the live agent will guide you through troubleshooting or provide the information you need.
For reliable assistance, always use the official Hulu customer service channels.

If you need to contact Hulu support directly, you may try to reach out to them by live chat on the Hulu help page. Log in to your Hulu account, click on the Get in Touch button, and select Chat. You will have to provide some details about your issue. From the dropdown menu choose the relevant topic and enter a brief description. Then, click Start Hulu Live Chat.

As an alternative, you may get in touch with the Hulu customer care team via their account on Facebook. You can only post comments and get quick responses. Or send a tweet to Hulu customer care. On Twitter, Hulu support is provided from 6 a.m. to 9 p.m. PT.

Hulu customer service response times can vary depending on your chosen contact method and the complexity of your issue. When calling the Hulu customer service number, hold times typically range from a few minutes during off-peak hours to around 30 minutes during busier periods.
Hulu offers a live chat option on their website for a potentially quicker response. Hold times in the chat queue tend to be shorter, making it a convenient choice for more immediate assistance.
The time it takes to resolve problems depends on the nature of the issue. Simple inquiries often receive quick resolutions, while complex problems may require more time and investigation.

Hulu customer service is not available 24 hours a day. The company typically operates during standard business hours. If you need timely assistance from Hulu customer service, contact them during their working hours. While specific hours may vary, they often fall within the range of 9:00 AM to 5:00 PM, Monday through Friday. Verify their current hours of operation on Hulu official website or through their contact information, as they may change their timeframes.
By reaching out during their designated hours, you can ensure a more timely and effective response to your inquiries or concerns, enhancing your overall customer experience.
For urgent technical issues outside these hours, you can explore Hulu online help center and community forums for possible solutions or troubleshooting tips.

If you prefer to communicate with a real manager by phone, use one of the following Hulu customer service contacts: 888-265-6650, 310-496-0582, or 888-907-0345. Regarding DMCA inquiries, apply to the company at 818-560-1000. If you have privacy inquiries, call 855-738-6978.

Hulu Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Hulu Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Hulu is 8882656650. 78% of consumers used this number to address their issues and concerns. Meanwhile, 85% of users reported contacting a real person successfully by dialing the phone number 8889070345.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.

  • Be prepared for the call as Hulu may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Hulu Website:

Hulu Help Center:

Corporate Office Address:

Hulu, LLC
2500 Broadway, 2nd Fl.
Santa Monica, California 90404
United States

Other Info (opening hours):

Mailing Addresses:

Attn: TWDC Designated Agent

The Walt Disney Company

500 S. Buena Vista St.

Burbank, CA 91521


Disney Advertising

77 W. 66th St.

New York, NY 10023

More contact details

Hulu Customer Service Reviews

2.4 / 5
Poor
Chrisanne Ils
Needed help deleting and reinstalling app took care of the problems I was having
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Was having a few problems with buffering and some other small issues technician helped me with all of them

Jacquelynn Fig
Very helpful
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

The representative was able to clean up my manage devices for me which was causing the peoples of having too may screens used at once.

Adelena Qrr
Meh, very underwhelmed

I Felt like I was being gaslighted as they had me hoop jumping to resolve rather than take ownership. It took more than an hour on the phone before they finally decided to escalate.

Guest-6696567
Service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

My service said I exceeded the number of households. I have two homes and travel back and forth between the two.

My customer service person was great at guiding me through the solution. In the future it would be quicker to advise to use a computer or mobile phone for the remedy.

How Good is Hulu's Customer Service?

Deborah P Qwl
Deborah P Qwl
Feels Satisfied | Jun 10, 2025

Very easy. Person was very nice and resolved my problem within 5 minutes or less.

Read full quote
Tresea Gre
Tresea Gre
Feels Satisfied | Jun 03, 2025

I hit the wrong answer for question 2 . I was extremely satisfied with the rep that help me solve my issue
He was very very friendly and patient
I tried to do survey after conversation but a stupid add blocked me from doing so.
Thank you so much to the wonderful rep that helped me
I hope you can recognize who he was

Read full quote
Dean F Riq
Dean F Riq
Feels Disappointed | May 31, 2025

Matters only grew worse for me.

Read full quote
Mary R Xvw
Mary R Xvw
Feels Satisfied | May 24, 2025

I asked what the process would be to change my Hulu account from one tv to another tv.

Read full quote
Jeff K Sws
Jeff K Sws
Feels Disappointed | May 20, 2025

waste of time

Read full quote
Quyen Uys
Quyen Uys
Feels Satisfied | May 16, 2025

it was perfect

Read full quote

Summary of Hulu Customer Service Calls

290K TOTAL
CALLS
07:10 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hulu?

Account Question:

  • “Can't sign in”
  • “Not logging in”
  • “Cannot login on any of my devices”

Payments and Charges Question:

  • “Hard paying bill over phone”
  • “Billing issue”
  • “Need toPay bill activate service”

Product/ Service Question:

  • “My Hulu is not working”
  • “New internet provider”
  • “Cannot access my hulu”

Activation/ Cancellation Question:

  • “Renew”
  • “Cancel HuLu subcription”
  • “Cancel Hulu”

Request for Information Question:

  • “Update payment info”
  • “To speak with a customer service”
  • “Checking to see how many days are left”

Staff Question:

  • “Turn my service on I payed my bill”
  • “To start Hulu service up”
  • “Customer service”

Return/ Replace Question:

  • “Issue with change of location”
  • “Having trouble changing my credit card”
  • “Change email”

Cards Question:

  • “Think I messed up when I tried to put in a new card number to reactivate my account.”
  • “Have to add a new card”
  • “New card for payment”

Shipping and Delivery Question:

  • “Hulu not recognizing my location”
  • “We have no home location”
  • “Hulu channel is not coming in”

Refund Question:

  • “Refund”
  • “My refund on a cancellation yesterday”
  • “Refund $$ money”

Website/ Application Question:

  • “Getting weird msg when trying to get into app can’t log in”
  • “App crashes”
  • “App crashing”

Employment Question:

  • “For a job”
  • “Thinking of becoming a member”
  • “Wanting my mony bac i had to drop the channel lost mt job therfore i ckdnt pay my bill no mor i havent had hulu for 2 months an they just nw took my mony”

Other Question:

  • “Plan”
  • “Movies won’t play”
  • “Live issue”

Compare Hulu Customer Service To

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