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Summary of Hulu Customer Service Calls

332 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
05:16 AVG CALL DURATION
10% ISSUES RESOLVED

Customers Contact Hulu to Ask about:

Cancellation:

  • “Cancel my account”
  • “Cancel free trial”
  • “Canceled months ago and still charging my account”

Payments and Charges:

  • “25 dollars charged on my card”
  • “Charged for an account that i did not set up”
  • “A charge”

Account:

  • “Account”
  • “You keep taking money out of my account even though I can't use hulu”
  • “Delete my account”

Refund:

  • “Refund”
  • “I have been waiting for my refund since the 19th”

Staff:

  • “Terminate hulu service”

Cards:

  • “They took money off my card $39.00 where is my money”
  • “Our card expired and we need to retrieve our password but can't ever reach a person!!!”

Other:

  • “Requesting wifi verification”
  • “Hendricks gin commercials on a teen TV show”
  • “Nececito installar hulu i no puedo hacerlo”

About Hulu

Top 5 Likes about Hulu

Shows, Old hulu, Price, Television series content, Old format

Top 5 Dislikes about Hulu

Poor quality service, New ui, Bad customer service, Intrusive ads, Interface is moronic

Summary

Hulu is a streaming video service that offers variety of movies, TV shows, clips, trailers etc. The company was founded in 2007. It is headquartered in Los Angeles, CA. Videos on Hulu official website are free. Hulu Plus is a TV service that requires subscription and it allows access to premium programming. Hulu and Hulu Plus shows comprise advertisements. Hulu offers movies and TV series from Univision, Comedy Central, FOX, MTV and NBC. It is possible to watch Hulu Plus via such connected to Internet devices as smartphones, Xbox, PlayStation, Blu-Ray Players and TVs. Hulu videos are accessible only for users in the USA.

Hulu reviews and complaints

Hulu is ranked 123 out of 1798 in Telecommunications category

Area Served

USA

Payment Methods

VISADiscover

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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