Contact Hulu Customer Service
How to Reach a Person at Hulu
Verified Contact Information
Toll-Free Number:
-
1-888-265-6650
Customer Service:
-
1-888-907-0345
Legal:
-
1-818-560-1000DMCA Inquiries
-
1-855-738-6978Privacy Inquiries
Hulu Emails:
Business Customer Service
Distribution
Customer Service
Content Owners
Legal
DMCA Inquiries, Privacy Inquiries
Hulu Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Hulu Phone Number
1 (888) 265-6650
Average Hold Time
00:02:11
Average Calls duration
8 minutes
Most Popular Hulu Email Address
Support@hulu.com
Hulu Live Agent Availability
27% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
Call Volume by Day
View full overview ›
Hulu Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Hulu Phone Number | 1 (888) 265-6650 |
| Average Hold Time | 00:02:11 |
| Average Calls duration | 8 minutes |
| Most Popular Hulu Email Address | Support@hulu.com |
| Hulu Live Agent Availability | 27% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Hulu Customer Service Rating | 4.6 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Account, product/ service, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to Hulu | First and last name, email or address or zip code |
Call Volume by Day
Contact Information
Hulu Website:
Hulu Help Center:
Corporate Office Address:
Hulu, LLC
2500 Broadway, 2nd Fl.
Santa Monica,
California
90404
United States
Other Info (opening hours):
Mailing Addresses:
Attn: TWDC Designated Agent
The Walt Disney Company
500 S. Buena Vista St.
Burbank, CA 91521
Disney Advertising
77 W. 66th St.
New York, NY 10023
Summary of Hulu Customer Service Calls
300K
TOTAL
CALLS
CALLS
07:21
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hulu?
Account Question:
- “Stop subscription I shouldn't be being charged for it it comes up as CBS mobile app they say its paramount”
- “Y'all took money out my account and it's not activated”
- “Will not accept password”
Payments and Charges Question:
- “Charges on my credit card”
- “Waiting on my new debit card to make a payment”
- “Billing”
Product/ Service Question:
- “Reconnect my service”
- “ReConnect to Hulu”
- “Can’t connect to Hulu after returning to Minnesota from Arizona”
Activation/ Cancellation Question:
- “To cancel”
- “To cancel service”
- “Cancel my account”
Request for Information Question:
- “Information on debit card new number”
- “Checking prices”
- “Not meeting my needs, help”
Staff Question:
- “Services”
- “Can’t restart service”
- “Customer service”
Return/ Replace Question:
- “Change due date”
- “Want to make changes and account on hold”
- “Why is hulu is 23 dollar and some change when I was paying 11 dollars and some change”
Cards Question:
- “Gift card”
- “Add a new card and upgrade”
- “Sugned up fir 2.99 think 6 months gave my card info wint let me sign in to watc on ny roku tv”
Shipping and Delivery Question:
- “Hulu package problem that your help page does not cover”
- “Can’t get in to Hulu Live due to moving locations between 2 homes”
- “Have a bundle desl Î pay for and I don’t get them all”
Refund Question:
- “Refund my funds”
- “See when I get my refund and how much”
- “Refund need to talk to manager”
Website/ Application Question:
- “Cannot download HULU on my tv”
- “My local channels are wrong because I installed a Starlink.”
- “The app will not work”
Employment Question:
- “For a job”
- “Thinking of becoming a member”
- “Wanting my mony bac i had to drop the channel lost mt job therfore i ckdnt pay my bill no mor i havent had hulu for 2 months an they just nw took my mony”
Other Question:
- “Streaming”
- “Having problems with my Hulu app”
- “Estado de suscripción”
Compare Hulu Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
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