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Hulu - Cancel my account

Canceled my subscription with no problem
5.0
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Hulu Customer Care
#1356356
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Hulu performance and service poor

I cannot reach Hulu by phone to get support. Problems with live tv. It’s not because of my high performance internet. I’ve tried reinstalling app. It has lots of problems. I’m paying lots of money but live tv not working. Sometimes 6 total channels sometimes only error message.
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Hulu Customer Care
#1253296
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Chat line not working AGAIN. Waited 35 minutes while the minutes count down. The last one minute lasted five minutes! Finally, a live chat Michella comes on and the window will NOT let me write a response. So frustrating. So she ends the chat. Original problem is that...
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Hulu Customer Care
#1238861
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Have I tried to contact them? I blew chocolate milk through my nose laughing so hard at that prompt as if it were possible to contact Hulu about anything. They suck! I see we have only several thousand negative reviews of Hulu so far which tells me this website must...
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Anonymous
Gary

QUOTE - " I blew chocolate milk through my nose " ... I've done that ...

1.0
Product
Hulu Customer Care
I liked
  • Queuing
  • Way it was when it first started
  • Content
I didn't like
  • New ui destroyed my ability to watch hulu
  • How difficult it is to find my shows after update
  • Anything about the way it is now
#1233286
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Hulu has been charging me for the past 6 months AFTER I already waited FOREVER on hold to talk to customer service who assured me that the account was canceled and I was no longer going to be charged...you know given I had not even had access for the last half year. I...
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Anonymous
Paula

I too was being charged for services that I didn't have. When I called the first I got hung up on because I was informed that I had to pay 100.00 to cancel. Called back and go...

2.1
Product
Hulu Customer Care
I liked
  • Service was fine
I didn't like
  • Paying for a service i canceled for 6 month plus
#1232614
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I spent 45 minutes waiting and going thru un necessary waiting! Amazon fire stick tells me to call Hulu .. then Hulu tells me to call amazon.. then I pay it and can’t get it to come up on my second screen after I paid.. keeps telling me to start free trail!!! I’m mad I...
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Product
Hulu Customer Care
#1231288
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Reset password several times, still can't log in. Called in to customer service line (because there is no other way of communicating with their customer service without being able to log in), waited 30 minutes to talk to a guy in a very noisy environment who couldn't...
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Product
Hulu Customer Care
#1227491
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Today, I called because someone fraudulently opened an acct in my name. I was charged the 7.99. I was asked for my email address. When i gave Day? mine she said oh that's not what we're have on file. I asked her to tell me what she had and she said she could not. What?...
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Anonymous
leslie

I got a charge on my card from hulu for 18.55. I never even signed up with hulu so im not sure how they even havy my new card information? Anyway I called my bank and they fil...

1.0
Product
Hulu Customer Care
#1220477
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Been trying to live chat with Hulu , because apparently they don't want anyone to know their phone number, for three days. What a joke! Either the wait time is 45min, or longer, or you go through entering all the information to be told there are no available agents. Oh...
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Product
Hulu Customer Care
#1185214
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Need to get in touch w/ Hulu because I'm not able to stream from my desktop - even though I can from a tablet - anyways - decided to chat with them today - wait time went from 1 minute to 15 minutes to 43 minutes --- disconnected chat and called I was told a ticket...
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MealyFoxTerrier
MealyFoxTerrier

Yeah, I still can’t cancel my account because I can’t even log onto an area of their site that will acknowledge my cancellation request, much less even be able to watch anythi...

Product
Hulu Customer Care
#1184380
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