Hulu freezes after commercials
363 comments
It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials.
Then maybe I get to see the next segment of the show. This stinks. I'm almost ready to go back to cable. And that's saying something.
( i'm using Hulu on a Vizio TV, hardwired, with excellent broadband service. It's Hulu, not me.)
Reason of review: Bad quality.
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I'm having the same problem as well. They act as if they never heard of this before.
But, now that I'm reading the reviews I see that I'm not alone. I'm getting rid of this app!!!!
No help at customer service and the promised call backs never happen. Just horrible!!!!!!!!!
I have not been able go connect either! It is over and over i have been calling.. Absolute worst T jaffers
Same here. I cancelled yesterday after it locked up during the final seocnds of NCAA tournament game - yet another one of their problems.
The same thing happens on one of our tvs
Hulu jacks up the volume when the commercials come on. VERY ANNOYING!
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Hulu continues to raise their prices while their services continues to decline, they don't offer their customers any resolution and contacting them is extremely difficult. Time to search for new streaming service
I agree that hulu is constantly raising their prices for sucky services At times you are lucky to get through an entire movie or television show without the service freezing. Shameful.
Dropped Live for basic $14 plan. I do not need ESPN and Disney.
The "Hulu Freeze" continues. Someone from Hulu six months ago actually had the balls to simply post: "This sounds like behavior that our teams are currently looking into?" Guess what?
You failed. Are failing. No fix yet. Are y'all still working on it?
What seems to be the problem? Why isn't my $64.99 a month paying for new coders, because the ones you have now apparently are incompetent? How 'bout an update? I am giving you an update.
The comments are giving you an update. My Hulu freezes all the time. Commercials, between shows, in the middle of an amazing finish to a sporting event.
They know that the "uninstall and reinstall" the app instructions is a smokescreen to say "we do not know what the *** we are doing." Dumping Hulu again. If Hulu is the model for "streaming is the future," give me back my coaxial cable.
Experienced the same song and dance on April 28th! Tired of watching at 10 - 30 minute intervals.
Seriously considering returning to satellite TV. Cost is higher but performance (unless there's bad weather) is consistent.
If I was an advertiser I would be pissed. My screen is black or the commercials freezes.
it plays fine through the show but I have to refresh after a few minutes until the commercials are done. Annoying.
My experience is a little worse. Programming will simply freeze and no way to correct.
Hulu walked me through the process to un-install Hulu and then reinstall it. This can happen several during an evening.
Also, I am a race fan and we have missed the last 20 minutes of the last two races we were watching. Looking for a new streaming service.
No fix yet, whoever thinks moving to Hulu will eliminate commercials is sadly mistaken. You get to watch the same ones during every break of the show - twice, because it constantly freezes and you then restart with the commercials again!!!!!
Same crap going on here. Hulu can keep their shoddy service because i am on hold now to cancel .Trash service. John in Vt.
I’ve tried hulu live for 5 months now. What a pile of garbage.
They have changed the navigation of their service twice in the last week. What is aggravating is they made it harder to navigate. However the idiot is that is running this garbage should be fired.
I have fired them. I’ll be going back to dish network.
I have the Roku Express and Hulu freezes on the damn commercials all the time. I'm ready to dump Hulu and try another streaming service that cares about their customers.
I totally have the same problem and I use a Fire Stick. I have complained numerous times.
Nobody seems to care. I am thinking strongly of going elsewhere.
Same issue, they really need to fix this.
Exact same here. On a Visio ya with excellent service.
We even turned WiFi off on our phone. Turned of everything. Rebooted tv and WiFi.
We get through the ad just fine and then it freezes. I’ve watched ad 2 of 2 14 times in a row.