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My complaint upfront is Hulu and Amazon don't work well with each other! The performance is inferior to other Streaming services such as Netflix, HBOMax, Disney+, etc...
The Hulu platform is unstable with the Voice Command features in the Amazon Echo, FireTV, and Alexa ecosystem.
Frequently, Alexa cannot find programs on Hulu where it can find them in other streaming services. I recently tested with "The eyes of Tammy Faye" on Hulu. Alexa could not find it on Hulu; but, she could find it on Prime Video and HBOMax. Same thing if you say, "Alexa, tune into Fox News, CNN News, ABC News, etc.
The response "I could not find it on Hulu. "This problem is an issue and not an instance due to the inconsistent and repetitive nature of the problem. It works for a while, and then it stops; magically, it starts working again three weeks later. We know what the problem is, updates, patches, and back-office configuration changes.
We also understand the issue is complex; it could be from Amazon, Hulu, or other 3rd parties. However, Hulu, this is your product, and you own it. You need to fix it or stop advertising that it works with Alexa.
For your information, it doesn't, or if it does, then not well. Please find a fix this inconsistent performance!!!
Next Email Customer Service which relates to this type of issue.
User's recommendation: Be aware Hulu when it comes to Voice Command and Alexa it is quirky and unpredictable.
Preferred solution: Just fix it and let me know that it was addressed and don't point the finger to Amazon. Just fix it!.
Location: Ocala, Florida
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