Product: Hulu Technical Support Clear all filters (0 of 7 reviews match)
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Takes about 10-20 tries every time I want to watch anything on the Hulu app. Always get the same message of “Hulu is unavailable”. Finally called customer support to try and find a resolution, first he blamed it on the specific show i was watching at that time, so we...
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1.3
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Hulu Technical Support
#1237690
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Upon success via that route, spent 30 minutes writing a scathing account of my experience and cancelling my account, upon which receivinga reply from them that they were no longer accepting correspondence from that route and to contact customer service through their...
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1.6
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Hulu Technical Support
I didn't like
  • Customer service experience
#1223223
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from Hulu’s tech support dept, and also their reply (I was using my account page to navigate to cancelling my subscription), which was the ONLY way I was even able to access their site. Please tell me that I’m not crazy in thinking not only are they contradicting...
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1.9
Product
Hulu Technical Support
I didn't like
  • Absolute refusal to be honest with their customers
#1223211
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Hulu will not continue to next episode having to go completely out of Hulu go back in find the show, you can not rewind then play, you have to go back out of Hulu then back in again. Call customer support on hold for a hour to be told there was nothing they could do....
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1.6
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Hulu Technical Support
#1170603
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Hulu - *** she was nice

This lady came on and she was so nice. She helped me right away get my hulu back up on my phone. Only hire people like her. Thats it.
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Hulu Technical Support
#1131682
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Hulu - Frustrated beyond belief

Sunday, no problem. Since Monday, continue to get error message and wont load using my Xbox 360. We have tried ALL the steps on HULU help site. I posted a complaint on their Facebook page and they responded by telling me to follow the steps recommended on their website, and ifmthat didn't work, call or open tech support chat. 30 minutes later still waiting for a rep. Done with them. Just done.
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Hulu Technical Support
#1104361
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Hulu Technical Support Review

Does this company give a ***? I did get through to tech support and he was a very nice guy and showed me a few options so we will keep our fingers crossed
3.3
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Hulu Technical Support
#849856
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