Hulu - Nonstop bad quality for 3-4 weeks.
2-3 weeks of voice and video 2-3 seconds out of sync, and the quality of the deliverable has greatly deteriorated. Constant buffering every 1-3 minutes of trying to watch a problem. I endured watching the spinning circle to see how delayed watching a program has deteriorated to. What I observed:
It takes about 10 minutes to watch 3 minutes of a program.
What I have:
Windows 10
Firefox
Chrome
download 15Mbps
My machine is good enough for youtube, zoomus, citrix livestream and every other video.
I addition, I have been waiting over 12 minutes to connect to the hulu help page. I am posting on these forums, as I can not connect to Hulu's customer service directly. Hopefully, enough complaints have been filed, I trust customer computers are no longer blamed. When I finally get to the help page, I'll file my complaint there as well.
Reason of review: Bad quality.
Monetary Loss: $8.
Preferred solution: Let the company propose a solution.
Hulu Pros: How well hulu worked until about 4 weeks ago.
Hulu Cons: Poor quality, Unable to connect to hulu help page after 15 min.
Location: 33 New Montgomery St Suite 1400, San Francisco, CA 94105, USA
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