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Question:
#50514

How can i get my refund.

I canceled my Hulu account. Im still being charged

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Answer:
by #1921397

According to the cancellation and refunds policy, you can cancel your subscription by logging into your Hulu account and following the instructions on your account page at hulu.com.
If you cancel your subscription, you should continue to have access to the service through the end of your current billing period. Payments are nonrefundable.
To get more information about your account as well as the Hulu cancellation policy, please contact the Hulu customer care team:
  • by phone at (888) 265-6650 (toll-free number within the United States);
  • via the company's social networks;

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Question:
#25290

How I get my refund.

I had the .99 cent yearly special then today got charged 5.99 I cancel my acct why was I charged I could afford .99 monthly fee not 5.99 that's why I canceled it plz give me my refund I'm on SSDI I'm crippled and disabled in wheelchair permanently I'm on monthly budget

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Answer:
by #1785176

According to the Hulu refund policy, you should contact their customer service and ask for your money back. You may reach them by phone at 888-265-6650 or by email at Support@hulu.com

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Question:
by Dianne M Ppz #42367

return to program after commercial.

When the commercials ends and program resumes I get audio of my program but a picture from the commercial. I have to stop and resume to get my program video.

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Question:
Top question
#64196

How come all episodes not available.

I went on keep watching on some of my favorite shows and all the current episodes are not there. I never had this problem until I went to your very expensive Hulu live

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Answer:
by #2007823

According to Hulu help section while you can watch full seasons of many shows on Hulu, some series may only offer a few of the latest season’s episodes to air. This is known as “rolling” availability and is related to streaming rights.
If you’ve confirmed the show you’re missing episodes from isn’t on rolling availability, there may be another reason why these episodes are not available. Contact Hulu customer service via you Hulu account.

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Question:
#60835

How do I remove shows from my stuff.

Why do shows I have taken out of my stuff still appear on the list and sometimes record?

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Answer:
by #1976822

According to Hulu FAQs it’s possible that you’ve added individual episodes in the past — check for a My Episodes tab on the Details page to confirm:
  • Navigate to My Episodes on the Details page for the show.
  • Select the More menu icon.
  • Deselect Added to My Stuff.

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Question:
#60546

How do I get my live t.v. show schedule.

Turned on t.v.

this morning to watch N.F.L.

games but wasn’t seeing show schedule for live t.v. Shows.

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Answer:
by #1972296

According to the Hulu help section, you should be able to use the Hulu guide to see a show schedule. You may follow these steps:
  • select the Live TV menu on the main navigation bar at the top of the screen;
  • during playback, select the three lines icon in the lower-left section of the player bar.

If you have any issues with a show schedule, please contact the Hulu customer care team for assistance:
  • via the company's social networks.

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Question:
#48203

How do I get my account to work?

0 symbols (min 100)
Answer:
by #1907970

According to Hulu FAQs there could be some technical problems with accounts. For further assistance please contact Hulu Customer Service by phone at (888) 265-6650 or via the support form on the PissedConsumer website.

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Question:
#48114

I am trying to watch Prisoners of War. However there are no English subtitles.

On Prisoners of War the characters all speak Israeli and there are no subtitles available.

I tried using close captioning but still no subtitles. How can you possibly be showing an Israeli program with no subtitles. Very few people speak Israeli.

Please let me know how I can get the subtitles on the show. Perhaps you are not aware of the problem thank you Ruthe Macris

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Answer:
by #1902970

I am trying to WATCH Prisoners of War but there are no subtitles. Can you correct this as I do not speak Israeli and doubt many of your viewers do either.

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Question:
#41444

Why am I being charged SO much??So, for just reg Hulu w/ads, I've ALWAYS been charged $14.99, then my daughter wanted Hulu plus, so it's now $24.88?!?! On your site, reg Hulu is SUPPOSED TO BE $5.99!

I found this out thru speaking w/my son, so 1st of all, ya'll can refund me for ALL the $$ you owe me! We're going back to reg HULU, @ $5.99 a month!

You know where to refund my $$--I'll be checking my email for your confirmation email. Sincerely, Elizabeth Dennington

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Answer:
by #1871520

According to Hulu Help, you may check your past charges following the steps below:
  • Log in to your Account page on a web or mobile browser;
  • Look for the section Upcoming Charges;
  • Click View History next to Billing History. A pop-up window will open listing past charges in reverse chronological order. Details include the amount you were billed and the date.

If you’re seeing charges other than the monthly recurring fees associated to your subscription, it may be because you made changes to your plan or you updated the payment information on file. Other factors that can contribute to a change in your monthly total are taxes and bank fees.
For further assistance please contact Hulu Customer Service by phone at (888) 265-6650 or via the support form on the PissedConsumer website.

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Question:
#39397

How can I fix my account.

I believe my account was hacked. E-mail changed. I need this fixed right away, Thank You.

0 symbols (min 100)
Answer:
by #1863408


According to Hulu FAQs if your account was hacked you should contact Hulu customer service. You may reach them by phone at (888) 265-6650 or use the support form on the PissedConsumer website.

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