Hulu Questions and Answers
How can i get my refund.
I canceled my Hulu account. Im still being charged
How I get my refund.
I had the .99 cent yearly special then today got charged 5.99 I cancel my acct why was I charged I could afford .99 monthly fee not 5.99 that's why I canceled it plz give me my refund I'm on SSDI I'm crippled and disabled in wheelchair permanently I'm on monthly budget
return to program after commercial.
When the commercials ends and program resumes I get audio of my program but a picture from the commercial. I have to stop and resume to get my program video.
How come all episodes not available.
I went on keep watching on some of my favorite shows and all the current episodes are not there. I never had this problem until I went to your very expensive Hulu live
If you’ve confirmed the show you’re missing episodes from isn’t on rolling availability, there may be another reason why these episodes are not available. Contact Hulu customer service via you Hulu account.
How do I remove shows from my stuff.
Why do shows I have taken out of my stuff still appear on the list and sometimes record?
- Navigate to My Episodes on the Details page for the show.
- Select the More menu icon.
- Deselect Added to My Stuff.
How do I get my live t.v. show schedule.
Turned on t.v.
this morning to watch N.F.L.
games but wasn’t seeing show schedule for live t.v. Shows.
- select the Live TV menu on the main navigation bar at the top of the screen;
- during playback, select the three lines icon in the lower-left section of the player bar.
If you have any issues with a show schedule, please contact the Hulu customer care team for assistance:
- by phone at (888) 265-6650 (toll-free number within the United States);
- by email at support@hulu.com;
- via the company's social networks.
How do I get my account to work?
I am trying to watch Prisoners of War. However there are no English subtitles.
On Prisoners of War the characters all speak Israeli and there are no subtitles available.
I tried using close captioning but still no subtitles. How can you possibly be showing an Israeli program with no subtitles. Very few people speak Israeli.
Please let me know how I can get the subtitles on the show. Perhaps you are not aware of the problem thank you Ruthe Macris
I am trying to WATCH Prisoners of War but there are no subtitles. Can you correct this as I do not speak Israeli and doubt many of your viewers do either.
Why am I being charged SO much??So, for just reg Hulu w/ads, I've ALWAYS been charged $14.99, then my daughter wanted Hulu plus, so it's now $24.88?!?! On your site, reg Hulu is SUPPOSED TO BE $5.99!
I found this out thru speaking w/my son, so 1st of all, ya'll can refund me for ALL the $$ you owe me! We're going back to reg HULU, @ $5.99 a month!
You know where to refund my $$--I'll be checking my email for your confirmation email. Sincerely, Elizabeth Dennington
- Log in to your Account page on a web or mobile browser;
- Look for the section Upcoming Charges;
- Click View History next to Billing History. A pop-up window will open listing past charges in reverse chronological order. Details include the amount you were billed and the date.
If you’re seeing charges other than the monthly recurring fees associated to your subscription, it may be because you made changes to your plan or you updated the payment information on file. Other factors that can contribute to a change in your monthly total are taxes and bank fees.
For further assistance please contact Hulu Customer Service by phone at (888) 265-6650 or via the support form on the PissedConsumer website.
How can I fix my account.
I believe my account was hacked. E-mail changed. I need this fixed right away, Thank You.
According to Hulu FAQs if your account was hacked you should contact Hulu customer service. You may reach them by phone at (888) 265-6650 or use the support form on the PissedConsumer website.
If you cancel your subscription, you should continue to have access to the service through the end of your current billing period. Payments are nonrefundable.
To get more information about your account as well as the Hulu cancellation policy, please contact the Hulu customer care team: