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I find it interesting that the commercials you run have no issues at all playing but when it comes to a show I'm watching it seems every 5 seconds its buffering there should be no reason for it if the commercials to play just fine and the show run like crap HULU you...
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#1363816
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At least one old issue is still not fixed: cannot order selections. The new UI: (1) Seems to have more and longer advertisements (2) Doesn't let you easily select specific episodes of TV shows (3) Can no longer click anywhere on the display screen to freeze the...
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2.2
#1363287
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Don't ever get hulu

Hulu kept charging me two months after i cancelled because they wouldnt let me put in my card information in they wouldnt give me a refund for those two months they charged me saying i had used it when i was not allowed to log in these people suck ***
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1362054
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I hate the new UI. Here is why: REMOVED FEATURES: This UI is an objectively inferior product. They removed features. This UI has less options or inferior options compared to the other UI. They removed the comment section. Here, I could see actual opinions and reasons...
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Anonymous
Anonymous

Can't click the screen to pause it anymore. Can't double click to go in and out of full screen anymore. What's the point of the minimize tray? Do people actually browse other ...

Anonymous
angry

theres a stupid black line that runs across the screen in full mode when you move the mouse. also the loading bar is smack dab in the middle and stays there all the time. and ...

1.0
I liked
  • Old ui
I didn't like
  • New ui
#1360380
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I have also canceled my subscription with Hulu. I have Amazon prime and netflix so I really didn't see a point for keeping Hulu after they changed their interface. My watchlist is gone and they don't make it easy to find shows. The old format on mine the first thing...
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Anonymous
Dan

Hulu broke Reelgood too!

#1359927
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Hulu, I attempted to signed up for one month free. it was required upon sign-up to enter a credit card upon signing up even though I was signing up for a free month. I tried to use a gift card however the system did not like or allow that. so I called customer service...
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2.1
#1359476
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Today, as of September 18th 2018, Hulu finally forced me to use the new UI after months of saying to check it out. I cannot easily find shows that have new episodes or shows I have in my watchlist that are unwatched. I now see shows that I have never added to my list...
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Anonymous
Angry Hulu Customer

The new UI is dog crap and I have refused to log back in and will cancel my service eventually because I cannot stand being forced to use it. It's ugly, it does not increase m...

Anonymous
Anonymous

All my shows were also removed from my list as well. I have no idea why they did this at all.

1.0
#1359443
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Show

Hulu - Ripped off

I paid for one month of Hulu. Asian person told me I had to pay $150.00 to cancel. After discussion they hung up on me and did not provide service or a refund.
#1357370
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I logged out of my Hulu account 2months ago, i can't log in, i tried the reset link, entered my card infos, they found the Email i used to set it up, however, i don't have access to the Email again nor password, i contacted customer service, they answered, had me wait...
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#1357302
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Contact Hulu

Mailing Address:
Hulu, LLC
500 Broadway, 2nd Floor
Santa Monica, California 90404
United States
Phone:
(888) 265-6650
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Look at your credit card transactions if you have charges from HULU. I discovered that I have been charged twice a month on my credit card since Dec 5, 2017. One amount for $5.99 and a few days later, one amount for $6.34. Just small amounts not to raise a flag, but...
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h.kitchener
h.kitchener

What did Hulu say the charges were for? If you didn't notice these charges for many months and did not contact Hulu, your complaint is missing some relevant information, is it...

I didn't like
  • I never subscribed or dealt with hulu
#1356370
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