Unclaimed
Hulu Reviews
1003M
CLAIMED LOSSES
7.7K
TOTAL REVIEWS
770K
PAGE VIEWS
31
ISSUES RESOLVED
Hulu Net Promoter Score (NPS)
16
medium
NPS
-100
100
- 52% Promoters
- 12% Passives
- 36% Detractors
Hulu's estimated NPS of 16 considered to be medium. 52% of users would likely recommend Hulu to a friend or colleague.
Customer Satisfaction
Hulu Reviews
Hulu freezes after commercials
It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials. Then maybe I...
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ID
Reason of review
Bad quality
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely loud commercials
No help at all. I Wasted my time calling. The car was nice though. Her command of English a little off.
User's recommendation: If it's free, maybe you can put up with the loudness.
ID
Location
Cleveland, Ohio
New Reviewer
Password
Hung up on me!!! Then they want me to reset my password. Nothing but issues every time I get on hulu. I’m not resetting every device I have with a new password. I’ll just cancel and get Netflix or sling.
User's recommendation: Don’t subscribe, nothing but issues.
ID
Cons
- Too many issues
Preferred solution
Netflix or sling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI would like to be logged out of all devices
I've never had a problem paying for what I want or paid for what I like I don't like spending my money and then what I have a problem I call the company the manufacturer whoever it is and voice what's going on and it's like the person of the other end is giving me I...
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ID
Location
Compton, California
Can't login to many accounts
Had multiple accounts and customer service was very helpful, he focused on my issues and took care of them
User's recommendation: Remember your longin info….
ID
Location
Meriden, Connecticut
New Reviewer
Programs not available
Programs not available from the week of March 11, This is very frustrating Super Singer Senior 9 and Oon Solriya And Oohn Solriya
ID
The same thing happens on one of our tvs