Hulu

It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials.

Then maybe I get to see the next segment of the show. This stinks. I'm almost ready to go back to cable. And that's saying something.

( i'm using Hulu on a Vizio TV, hardwired, with excellent broadband service. It's Hulu, not me.)

I canceled after being forced to use the new interface. It's difficult to navigate and has removed many of the features that made the old Hulu interface so user friendly.

Autoplay will play shows you do not want to watch. Your watchlist is difficult to find and no longer allows you to find your unwatched shows at the top of the list. It is VERY easy to find shows that you do not want to watch, as Hulu will shove them down your throat on every screen. What you won't see?

Your stuff.

People have been complaining about this for months after they were forced to use this UI on other devices...but Hulu pushed it anyway.

I am not paying for a service that ignores it's customers and, because of that, has no clue what they want.

0/10. Bye bye!

The chat experience was ridiculous! I simply called to have Disney removed from my basic Hulu account.

I inadvertently ordered Disney and that is why I wanted to make that change. I supplied the chat agent with my full name email address the name of my credit union and the last five numbers of my account and that still wasnt enough for the change to be made, so out of frustration I eventually found a phone number and was able to speak to a live agent. That didnt go much better because after repeating all of the information that I had provided on chat, she tells me she cant find that I even have Disney! She then found it after a bit, she located it and said she would cancel.

I just dont understand why such a simple request became such a complicated endeavor.

If I ever have to call Hulu again, which I pray to God I dont, if this kind of nonsense occurs, I will just cancel Hulu and never ever get it again and go back to Comcast.

Hulu is cheaper but a disaster trying to get something so simple taken care of. The agent that I spoke with was a freakin idiot!

To HULU ,

this hearby serves as a notice of intent to sue , on behalf of the plaintiff who is currently advising and has become aware of your company violating many violations of ,privacy act , slander, and defimation of character to say the least

Your felonious activities have made , the duressment and team effort ,to ruin stall, complicate ,and cause a snowball effect of unquenching hate twords the plaintiff your actions have motivated the people , civilians to find ways , pursue,as well as set up complications to duress the plaintiff. hurting Mr Hernandez inflicting great bodily harm, and unbeknownst to him, untill now ,The Plaintiff formally addresses, and serves this document NOTICE OF INTENT TO SUE.

Sun May 5th, The plaintiff Is seeking punitive compensation. Suing for financial and medical duress that you have caused. This notice serves as a (N.O.I.T.S)This informal document, is a notice of intent to sue,alerting

informally and ,highlighting serious complications to the plaintiff, and Mr Hernandez is seeking financial compensation for the duress and hardships your company has inflicted through rules and bamboozlement of the people of The United States of America ,to the Duressment of the plaintiff ,Mr Russell Hernandez , the plaintiff is also seeking punitive damages. Can implicate punitive damages to the communitys affected over your negligent, hearsay inspiring comments, the community believed over the character of the Plaintiff s real character, you used

the plaintiffs duressed and double jeopardized disability from the state/ (S) your company/ parties have inflicted, felonies against the plaintiff.

Mr Hernandez intends to sue HULU, _ and Is offering Affidavits through his attourney and the plaintiff together , for the employees following the guidelines , the plaintiff has on file , Know One, EXCEPT THE plaintiff AND HIS ATTOURNEY CAN DUPLICATE OR PRESENT THESES Sworn AFFIDAVITS.THE plaintiff

is Is seeking PUNITIVE DAMAGES AND. ,possible formal charges, 1,of cruel and unusual punishment 2. crimes against humanity, 3. defimation of character , 4 Cyber terror plots , Duressment caused by slander and actions of of hearsay inflicting great bodily harm, may pursue Possible Crime ENHANCEMENT legalities imposed by the federal government ) your actions are CAUSING LIFELONG complexes , and further MORE impacted the ability to gain employment, housing or good standing of character to the neighborhoods he has had to move , area , to area , defimation of character implication to next defimation of character judgements by these neighborhoods and communities involved , over The derogatory statements that now a collective uses to defame the plaintiff, slandering and manipulating good characteristics ,attitude demeanor,core beliefs ,and standards obtuse to the plaintiffs intelligence.

,everything about Mr Hernandez , has been misrepresented. Slandered along with many other felonies commuted against the plaintiff Russell Hernandez ,directly caused by Your , Negligence, has directly has caused ,is,causing great pain and suffering , to mr Hernandez had suffered , acts involving psychological warfare, harassment, Duressment and many other felonies committed against Mr Hernandez) because of your Negligence. This notice is formally advising you of soon to be filed , is not looking for " blood" over the fiasco your employee(s) have caused, and does not want involve innocent workers betrayed or misled by hearsay, IF, and when the plaintiff files formal charges of defimation , slander invoking crime enhancements + Title 5 to deserving parties, a federal investigation most likely occur, implicating possible charges on your party members.

This letter of Notice of intent to sue is the plaintiffs last attempt of informal addressing this issue federal charges violating the privacy act are also being investigated, at this time the plaintiff hearby

Informs you, the intentions that follow this Duressment of the plaintiff on this Day of _May_____ ,_____ Respectively I understand that you may not be fully aware and neither am I on all these matters. I am a civil , responsible,servant wanting to not have to serve these charges or these implications to the county clerk/,(S) involved over the amount of data in favor of the defendant, these are actual felonies committed against the plaintiff, misrepresenting his character duressing the plaintiff, you may or may not care but the plaintiff to the most extreme levels the plaintiff is a human by the way, and would rather talk , than to involve extra parties involved elsewhere over this perplexing complication layed upon the plaintiff , and the community

This needs to be forwarded to a supervisor.

I tried Hulu's free one-month subscription and it is the absolute worst movie site I've used. The site itself is extremely slow and difficult to navigate.

Watching a multi-season series of episodes is a painstaking chore, exacerbated by their disabling of right clicks. All subtitles are out of sync with the video. Watching movies is frustrating at best, with frequent stopping to load, lengthy delays when skipping 10 seconds back or forward; there's even a long delay when trying to pause a frame. Good luck with that!

Even the free bootleg movie sites are faster and easier to navigate than Hulu! And then there are all the ads that slow everything down even more and ruin the movie. They are milking the profits from both ends, where you have to pay to subscribe, then pay again to get rid of the ads! Their movie selections are about the same as all the others, but they have little or no original content or series.

With very few exceptions, all of their movies are available on other sites, and all of those sites are far more user friendly. Their overall performance is so bad I canceled my subscription early - and it was a FREE subscription, so that should tell you how bad they are.

I am writing to express my frustration with the experience I recently had while using Hulu on my TV. I was unable to disable the audio description feature despite numerous attempts. I went through all the expected channels—Accessibility, Settings—but there was no toggle button available for the audio description. I noticed there are options for subtitles and autoplay, and I could see a bar for the audio description, but there was no way to actually turn it on or off.

I spent nearly 20 minutes on the phone with a customer service representative, who I believe was located in the Philippines. Unfortunately, she only repeated the obvious instructions, like going to Accessibility and Settings—steps I had already taken, without success. This experience was not only frustrating but a waste of time.

Ultimately, I had no choice but to cancel my subscription. I am extremely disappointed, as I had been a loyal Hulu customer for a long time. It should not be this difficult to manage basic accessibility features, and I urge you to review and improve the process for turning off audio descriptions.