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Cancelled subscription online and after was offered a free 30 day. I have been charged since then. I am on hold for the last 40 minutes with customer service after asking to speak to a supervisor to question this charge. I was told that I had not cancelled but accepted...
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1.0
#1172716
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I cancelled my subscription before the expiration date. They sent me an email that my subscription was cancelled, but I can continue to use Hulu as much as I wanted until the original ending date since I was payed up until then. This is what all businesses like this...
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1.4
I didn't like
  • Are dishonest and shady
#1172109
Reply to reviews
Hulu will not continue to next episode having to go completely out of Hulu go back in find the show, you can not rewind then play, you have to go back out of Hulu then back in again. Call customer support on hold for a hour to be told there was nothing they could do....
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1.6
#1170603
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Hulu - Can't get it to work

Hulu
#1172255
1.0
Details
Can't log on because I can't get my reset password to work never send me a password reset link what a joke can't get them online I can't get them on the phone
Comment
Show
Customer service
Reliability
Website

Hulu crooks

Hulu
#1172143
2.8
Details
I was double charged in dec 2017 and again in jan 2018 and i intend to file federal bank theft chsrges against hulu as they are stright up lying about a second email address they know they lying i printed out my bank statement and i use and have only one main email and same accounts double charged they can explain it to the judge when i sue their lying ***
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
Value for money
Warranty
Website

Omg hulu sucks

Hulu
#1171173
1.0
Details
Too many commercials for any price its ridiculous and for gods sakes do they have to be the same ones every two min i mean come on... ready to cancel hulu is just stupid in that way. should really cut them by at least half. I wont pay for commercial free will just end up ending my account
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Website

Hulu - No subtitles - they should fix or pull the series prisoners

Hulu
#1169093
1.3
Details
No subtitles appear even when you select closed captioning on this series. But I had no prob paying to watch on amazon. Sadly season 2 not avail. Called the so called “ customer advocates “ for Hulu — wait forever only to be accidentally hung up on— and they have no interest in addressing the issue.
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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I AM NEW TO HULU....NOT EVEN 4 DAYS INTO MY "FREE TRIAL". I STARTED GETTING THE "AD BLOCKER/AD BLOCKER PLUS" MESSAGE ABOUT THE SECOND DAY INTO IT. I HAVE "DISABLED THE AD BLOCKER PLUS" IN CHROME ABOUT A MILLION TIMES AND I STILL KEEP GETTING THIS STUPID-*** MESSAGE. I...
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1.0
I didn't like
  • Sorry we could not load our sponsor ads blah blah blah
  • Ad blocker message at every break even though it was disabled
  • Hulu is consistantlyinconsistant in providing good service
#1170510
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The wait time to reach customer service is not acceptable waiting to speak to a customer service for over one hour is unheard of ,your site is very difficult to navigate ,very confusing and not customer friendly I'm trying it for a month, but I don't think I'll keep it...
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#1169361
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These *** keep making me watch a commercial and after it's over the video gives an error message, making me refresh and watch more commercials. I AM TIRED OF DOING THIS EVERY DAY! THESE GREEDY *** ARE OBVIOUSLY DOING IT ON PURPOSE TO MAKE MORE MONEY. That is only one...
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h.kitchener
h.kitchener

Actually, the problem may not be with Hulu but with either your internet provider or your computer itself constantly buffering due to slow download, bad settings, etc. However...

1.0
I liked
  • Some tv series
I didn't like
  • Everything else
#1168400
Reply to reviews

I have a Smart TV. I ordered HULU and am in my free period. Only, guess what, I cannot get it on my TV. I have called HULU twice and neither tech seems to know what to do. I called Samsung and was told if I can access Netflix, then it's not my TV, it's HULU. Whenever I...
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1.0
I didn't like
  • Bad customer service
  • Customer service not knowledgeable
#1166391
Reply to reviews
Can’t find anything. Have to completely back out of the app to watch the next program. I’m. Cancelling. Not worth it. I’ll just use my antenna. IT SUCKS
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Anonymous
Jjmjmhmjn

Hulu is such a disappointment. They advertise series like prisoners of war with subtitles but when you go in it (and turn closed captioning titles on) there are no subtitles....

1.9
#1165879
Reply to reviews
I used to easily find a show and see all the episodes. I was watching X Files and fell asleep. now i cannot go back an episode on my fire stick. I can only CONTINUE WATCHING. Each show has a page on my other devices and that is somewhat easy to find, on the new fire TV...
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1.5
I liked
  • Idea
I didn't like
  • Apps
#1163157
Reply to reviews
Hulu, Netflix, Amazon works just fine. Hulu Live TV is awful. This is now the second time my sports party was a disaster. Spent over $500 on food and drinks for my guests. In BOTH cases, important moments of the game, get “buffering”. Took 10 mins or more to get back....
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#1162454
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