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Just like the last comment, I experience the Hulu app freezing during commercials, requiring me to exit the app and reopen it, restart the video and watch still morw commercials (and hope that it doesn't freeze all over again). I have noticed that it mostly happens...
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2.1
#1147207
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I had a Spotify Premium Student account, thus also giving me a Hulu account. However when I decided to activate my new Hulu account, it took me 57 minutes of talking with a representative on Spotify's website, an hour of Hulu's online support searching, and being on...
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#1146976
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Hulu, I've been with you from day 6 after you started. I've had years of TV show enjoyment. I complained when you wanted me to pay for content on streaming devices, but I understood why. In fact I payed for the no commercials package. But why are you not telling your...
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#1145825
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Hulu - Unhappy Customer

Hulu
#1147115
3.4
Details
The one show for which I subscribe to Hulu is The Voice. Last night's program did not upload today. It's now almost 9:30 in the evening, and ir is still not showing.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Hulu - Commercials freezing

Hulu
#1146477
Is this being done so I should get the commercial free app? My free trial is letting me know I should not continue monthly either way....smh
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Hulu - New format

Hulu
#1145061
3.6
Details
The new format layout sucks and it isn't user friendly. Should have stuck with the old format. Hulu really needs to work on the movie line up. What you offer are old, ***, or have never been heard of. Hulu offers movies below the B rating. Could you please get current? I feel as if I'm wasting my money.
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Diversity of Products or Services
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Hulu - Double charged now for 4 months...why?

Hulu
#1144893
2.6
Details
I have one account with you. Yet you have doubled charged me twice for 4 months with 2 different account numbers. I am a heart transplant patient on a low fixed income. This has added up to a large amount. HELP
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Net neutrality at it's best... This is what America is going to become under Trump... Stupid companies thinking they know ***... Hulu is owned by the big boys and if they get their way, *** all you stupid humans. After 5 days and I still have no response from Hulu. I...
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#1145714
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For the past 6 months they keep turning my service off telling me that I need to update my card information. For the past 5 months I have to call and sit on hold for damn near 30 minutes to give them the same card information they already have on file. NO INFORMATION...
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1.0
I didn't like
  • Commercials too many
#1145110
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Resolved

This is a weak service with no support. 4 days after email thanking me for subscribing I've never been able to login in. I start logging in then it ends up telling me to log in. Then the jerks want me to wait 35 minutes to talk to support. This is so bush-league....
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Anonymous
Chris

I just had the same problem. After 30 minutes on hold, I got disconnected. They have horrible customer Service . All I'm trying to do is make sure they charge me for service....

1.0
I didn't like
  • Not being able to log in
#1144568
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Suddenly this morning, Hulu crashes on my iPad and iPhone. I do a "live chat" with tech support and, after trying all kinds of things that don't work, they think "maybe" the problem is my IOS (9.3.5). I call on the phone and am told they no longer support any IOS older...
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3.0
I liked
  • Access to videos
I didn't like
  • No warning that ios was discontinued
#1143471
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Are you planning an upgrade or MEANINGFUL improvements to your system, EVER? We've been dealing with a 1990s interface for 20 years, along with numerous quirks, problems you just refuse to fix! How much longer are your going to take money and refuse to use any on...
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1.6
I liked
  • What i imagined i would be getting
I didn't like
  • Service and support
  • What i got
  • That it has not changed or improved in 20 years
#1142718
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Hulu's search feature is terrible! I can't get episodes of popular shows to list on "Search Hulu", let alone load. Want to watch Modern Family or Kevin Probably Saves the World? Good luck. What is the point of even listing shows that are supposedly streamed by Hulu...
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reeve11
reeve11

I agree and it's gotten pathetic! Hulu hasn't changed the experience for users in nearly two decades, despite people screaming about the same issues over and over. They just c...

#1142185
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Hulu Live totally SUCKS!!!!!!!!!!!!!! Buffering during live events, whether its sports or TV show is so BAD!!!!! I am cancelling.. Dont waste your money. now I see I have too have 100 words to post this, so here goes. Hulu Live SUCKS!!!! HULU LIVE SUCKS SUCKS SUCKS...
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1.0
#1141100
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