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It's bad enough that Hulu makes me watch the same commercials during every break of every show, but now the app freezes after each commercial break. I have to turn off the TV, turn it back on, restart Hulu, restart the show, and re-watch the commercials. Then maybe I...
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Anonymous
Dan

Using Lightning to HDMI with iPhone. Commmercials play great then when the show comes back on, it haso pixilated boxes or a black screen along with the audio. Playes great jus...

Anonymous
Anonymous

Well I just got free preview and my computer it *** up now !!! Very pissed

#781344
Reply to reviews

I can never sit and just watch a show, it takes two to three hours to try and watch a one hour show. You finally get so frustrated that you just cut it off. like others, I pay a pretty penny for internet speed, so I know it's not my equipment, besides this only...
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Anonymous
Anonymous

I agree. I just signed up for the 2 week trial period and its been 2 days and I'm going to cancel. I don't even want the lame "free" product!! This has been a colossal waste o...

Anonymous
Anonymous

I am having this same problem right how

2.0
#551985
Reply to reviews

Your new layout sucks. I want the option to change it back to the way it was. I can't find my stuff, I can't tell at a glance if I have new episodes, and I hate the way it looks. I don't care if you want to fiddle f&*k with stuff, but I hate being locked into something...
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Anonymous
Anonymous

New layout sucks!

Anonymous
MC

I HATE the new Hulu format. It’s lije you took a step backwards. Hard to find stuff. Hard to tell which episodes I haven’t watched. HATE IT!!!!

3.7
#1043005
Reply to reviews
Hulu Stinks with 5003 errors constantly, even though Amazon Video, Netflix, Vudu, Crackle and Pandora all stream with zero issues. I am ready to cancel my subscription because 90% of the time I cannot watch on my Sony DVD player, only online. Had the same issues on...
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Anonymous
Linda Johnson

I agree, as I have encountered the same 5003 issue.

Anonymous
Nightman

Same issue here. Try watching through LG smart TV and it runs as no problem but as soon as show starts it spits out the playback failure dialogue box. No problem streaming on ...

#784692
Reply to reviews
I canceled after being forced to use the new interface. It's difficult to navigate and has removed many of the features that made the old Hulu interface so user friendly. Autoplay will play shows you do not want to watch. Your watchlist is difficult to find and no...
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Anonymous
Tony

Yep it sucks and they dont want to hear about it either. I'm thinking about cancelling. Any company who doesnt want to hear from it's customers and squelces the commentary fro...

Anonymous
MyHeroExperience

For some ungodly reason, Hulu has decided to destroy their interface with a more 'friendly' and 'playful' and 'clean' style. They forgot one thing.. The functionality is compl...

2.3
I liked
  • Some shows
  • Old hulu
I didn't like
  • Hulu does not respond to its own feedback site
  • New ui
#1231420
Reply to reviews
Hulu has been taking away user's queues and favorites and forcing an update called Watchlist. They 'claim' Watch list is the best of the best but what they don't tell you is that you lose ALL CONTROL of what you see, when you see it, how its prioritized, etc... They...
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Anonymous
Anonymous

Hulu ui sucks...... Along with everything else people wrote

Anonymous
Anonymous

Thanks for letting me know contacting Customer Service would be a waste of time. I'm setting a reminder to unsubscribe from Hulu Plus before the next fee is charged.

2.4
#833025
Reply to reviews
I cannot stand this new huku format..i watch my shows through chromecast. When i watch tge shows it doesnt finish through to the end and will just go to a totally different show..so then i have to go back to the show i was watching and manually set ut toward the end...
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Anonymous
kc

The new format is terrible. Too confusing to find new episodes and way more time consuming. Old format was great.

Anonymous
Jeannine Fortier

I HATE the new HULU format. I cannot find the shoes I used to watxh. There is no recently added so how I am supposed to figure out if HULU added a new show.

3.6
#1043954
Reply to reviews

the new Hulu watchlist has to be the worst upgrade i have ever seen! I am considering canceling my account because of it. the *** feature was useful, it showed me new episodes of shows i liked and that's it. it was perfect this new watchlist feature is so *** i cant...
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Anonymous
Anonymous

Hulu has made itself worthless! Without the ***, there is no reason to wade through Hulu's offerings. Netflix is now easier to navigate in addition to a massively larger lib...

Anonymous
devnullius

https://twitter.com/devnullius/status/724891536249511936I have both @netflix as @hulu - I always use the latter because of it's great *** system... Now they've pulled that! Ti...

3.2
Washburn, Wisconsin
I didn't like
  • Forced upgrade removing features i liked about hulu
#836866
Reply to reviews
The new interface is awful. There are no images. Everything is text based. The watchlist is gone. You can't see how many unwatched episodes there are. I just spend 40 minutes on hold so that I could cancel my subscription. This is just another example of a company...
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PositiveFrilledLizard
PositiveFrilledLizard

To Robert; contrary to what you think Senior citizens are probably 100 times smarter and on the ball then you are. When I was younger I read lots of books never watched TV and...

Anonymous
Robert

It's totally crap. I'm not a senior citizen, I can look at more than 1 stupid show at a time. I noticed that on my desktop it isn't nearly as bad. I get 50mbps up and down wit...

#1103062
Reply to reviews

Contact Hulu

Mailing Address:
Hulu, LLC
500 Broadway, 2nd Floor
Santa Monica, California 90404
United States
Phone:
(888) 265-6650
More
Hulu just updated on my Roku (Sept 20 2017). The new interface is nearly unreadable, and horrible to use. It now is text heavy and completely non intuitive. It takes minutes to find my shows instead of seconds, I went to leave a comment on Hulu's site, and I see now...
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Anonymous
Anonymous

i agree the new update sucks-i find my self watching more of netflix

Anonymous
Stephanie

I agree, its terrible!!!

1.3
I liked
  • Interface prior to may 2017
  • Old interface prior to sept 2017
I didn't like
  • Interface change in september 2017
  • Failure to change in response to months of complaints
  • Inability to roll back to old interface
#1103288
Reply to reviews