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The new update is awful harder to find existing shows and more steps to perform and finding new shows are even worse. Editing my watch list is a nightmare, I was looking forward to getting Hulu live but if this is what it takes then I'm canceling all of it, hopefully...
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Anonymous
Anonymous

Agree 100%

#1104173
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Hulu will not work on RuKu four. Regardless of the show I choose it says "we're having trouble loading this right now "! It is working fine on our RoKu threes. All other apps are working fine, Netflix, Amazon, PlayStation Network. I have logged out of Hulu, I've...
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Anonymous
Anonymous

restart your Roku. That's what we had to do. But hold on to your hat cause you are not gonna like what you get

#1104162
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I generally like hulu, I don't mind the commercials because its cheaper than cable and I like seeing new movies coming out but their latest attempt to update their layout has failed. After going down my lists of shows to see whats there I cannot simply go back to the...
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#1104131
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Hulu - Once was good but now it sucks.

Hulu
#1105208
1.5
Details
They changed what worked so well into a POS service. Hulu needs to *** can the employee that came up with the idea to change it. Made me as grumpy as a bleeding 13 year old with no facebook.
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Advertised vs Delivered
Customer service
Delivery Service
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Hulu - Comercials

Hulu
#1105174
Everytime i watch a show, freaking 90 seconds of comercials interupt me. I get that it gives people time to do other things but at least give us 20 seconds of comercials, thats all.
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Hulu - Horrible

Hulu
#1105137
Don't understand or can't figure out how to use this new interface. Horrible, canceling my prescription before next billing date. Why,why did you change a system that worked well. For a lot of people with reading disabilities are not seeing images this new interface is a disaster >......>......... {{Redacted}}
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Hulu - New update is awful!

Hulu
#1104963
1.0
Details
We signed up for Hulu about 2 weeks ago... were totally enjoying it. Then... this last week they updated the interface on Roku TV. Now... we can't get. Single show to play. We have waited a while thinking there would be a patch to fix it, but nothing has come through. At this point, we will be cancelling our subicription so we aren't wasting our money on something that provides no services.
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Advertised vs Delivered
Product or Service Quality
I am mystified that this 'update' was actually implemented. I cannot imagine the resources that must have been expended to accomplish this horrible new interface. This is a public company, after all. Hulu executives must surround themselves with teams of sychophants...
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#1104128
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Giant granny text, images that never load, and even shows won't play, I get errors. Gaudy, changing background colors. A ton of text rather than images. It's bad on so many levels, I"m just unsubscribing. Multiple steps backwards, whose idea was this? Fire them. I'll...
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Anonymous
PissedOff

I just saw the new Hulu interface on Roku yesterday and I can't help but wonder, WTF were they thinking? It's bad enough some numb-nut designer came up with this piece of crap...

#1104078
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The new update is HORRIBLE. Too time consuming to search for programs. Unlike other customers, I get no visuals or sound just a red or green screen with flat text from which to look for programs. The task or tool bar at the top of the screen does not work properly. I...
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Anonymous
Rebecca 7

Hulu Plus has ongoing streaming issues. For the past two nights it's been freezing up or not playing at all. Get your *** together!

#1104074
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Seriously Hulu can suck a fat one. These greedy *** created a terrible format so that we will purchase their stupid live format. No thank you. NO THANK YOU. No HULU, NO. NO NO NO NO NO NO. What is with this 100 word requirement? Thank you for the following thank you...
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#1104073
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you have to select who is watching every single time you select hulu from the same roku device. Guess what you stupid app I am the same person I was an hour ago. If I want to change who is watching I will select that from my account list. Unable to navigate to series...
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2.2
#1103934
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I got home from work and stumbled across the new interface on my roku. I am completely astounded that this is what was approved period. It is extremely difficult to find any of the shows I like to watch and keep track of. Based on what I was seeing on shows I would...
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1.0
#1103925
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Cancelled my Hulu subscription yesterday after the new Roku interface was automatically installed. My watchlist had vanished, the new interface makes it extremely difficult to find anything; unless they have gotten rid of most of their content, I have no idea where the...
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Anonymous
ptylersmith

I canceled also.

Anonymous
Anonymous

I too cancelled both my subscriptions.

1.8
#1103826
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