Have been with Hulu several years. Liked it enough that I dropped Amazon Prime this year.
I even subscribed to Showtime through Hulu. But the new interface has made it so unpleasant to watch I finally canceled today. The customer rep was pleasant but seemed like they were holding back and wanted to express just how many people hate the new format. And It's not that I can't figure out how to use it, it is just a badly conceived idea and product.
Have only written complaints on a very few instances over the years.
Hulu please listen to your customers. And customers please vote with your wallet.
Review about: Hulu Watchlist.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Let the company propose a solution.
I liked: Value, Selection, Great until may 4th, Wide selection of tv shows.
I didn't like: Interfacechanges, How difficult it is to find my shows after update, Forced upgrade removing features i liked about hulu.