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Hulu has a new interface that is awful. The letters are hard to see on the bright colors, the lettering is a dirty white to light grey so unless you are standing at the TV it is very hard to find a program or read the description of the episode, you no longer know...
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3.6
I didn't like
  • How difficult it is to find my shows after update
  • Internet interface
#1114794
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Why does Hulu not remember where I stopped watching? It's very frustrating considering that Netflix has the ability to pickup watching where you leave off. Maybe - Hulu should ask Netflix for help with their inferior technology? (sarcasm, but seriously the lack of this...
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Anonymous
Anonymous

Yep! same for me. Hulu never remembers where I left off. Good luck complaining. Hulu is happy to charge your account every month and doesn't care enough to even respond to cus...

2.4
#1068782
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seriously, this is the worst service ever! we've had netflix since the beginning, and wanted to watch The Hand Maiden's Tale" so joined Hulu for the cheaper version. I have literally watched more commercials than the show! When streaming on laptop, if my wifi signal is...
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1.7
#1067804
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Hulu - Awful awful awful

Hulu
#1107322
1.0
Details
I can't find anything !!! Hate it , im going to have to drop it if they keep this. It was perfect the way it was .
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Hulu - Greedylibs

Hulu
#1064497
1.7
Details
This is a prime example of what happens when a company gets greedy with their customers. That's not a healthy business decision and I don't even have a degree in business management. I fired cable tv for the same reason I'm about to fire you Hulu, your product has become sub-standard.
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Advertised vs Delivered
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Diversity of Products or Services
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Hulu Streaming Service Review

Hulu
#939929
1.0
Details
Hulu doesn't seem to work well on any device except my computer. I am so tired of it freezing. It happens during Comercial interruption.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
Value for money
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Short Review on July 15, 2016

Hulu
#882752
They suspended my account because of a "billing issue" with the bank that issued my card I've been using with hulu for five years. Five years. No attempt to make amends, just asking for another card. Cancelled my subscription; they expressed no regret.
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I have been a Hulu viewer for three plus years. I got tired of having the app crash between selections and decided bring this to their attention. I thought to send an email to them and they will not allow you the email option until after 10 PM? Is this a real company?...
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1.2
I liked
  • Your phone number worked
I didn't like
  • Response to service concern very weak
#996366
Reply to reviews
Can I please watch tv all night...Can I please watch where I left off...Can you please stop stealing shows from Netflix because they have their *** together and you are all ***! Can I get a better price for no *** commercials...Can I just write mother *** something...
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1.0
I didn't like
  • Netflix who actually cares about their customers
#971175
Reply to reviews

Hulu was tolerable for a while. There's not much on there worth watching and they show a lot of ads, but that was tolerable. Then they made some changes and introduced the stupidest feature ever, the Watchlist. They show you how many episodes of your favorite shows are...
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Anonymous
kz

Even worse, I pay for "commercial free" and now they have added ads for shows that you have to hit a skip button to avoid. For weeks my auto play hasn't been working. Now I ...

1.0
I didn't like
  • How difficult it is to find my shows after update
  • Watchlist
  • Forced premium and commercials even after paying
#935675
Reply to reviews

After complaining numerous times about the watchlist and receiving empty promises on improving, I finally quit Hulu. Too bad - really loved them. Bottom line, I now have to keep a spreadsheet to track what I need to watch to ensure my bf doesn't watch them while I'm...
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#933048
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I called in customer service because they changed my options from the curated *** I had to watch what I wanted versus the dump of *** into something they called a Watchlist (which forces me to look at a bunch of programming I am not interested in) and he was ready to...
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#884482
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I just signed up, I think, for Hulu, gave a credit card number (more the fool me) because I was looking for an obscure older film. After going through the whole (cluckny) process, I could not access it on laptop or TV. After no performance, I then went through the...
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1.0
I didn't like
  • See comments
#883383
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I am beyond furious with Hulu; they took away one of their best features. Their new watchlist is a failure. If they do not bring back the ***. I will cancel my membership. I cannot be the only person upset about this. I hope there are more people that will speak up...
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#881516
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